Yc Chen Email & Phone Number

Remote First, Us

Taipei, Taipei City, Tw

Seattle, Wa, Us

1. Supporting the Managing Director of Hong Kong & Taiwan (HKT)2. Supporting functions include Sales, IT Services, and Support, totaling to 400+ employees that located across China, Hong Kong, Taiwan, and countries in APAC region3. Expended Sales FTE from 90 to over 300 within 2 years. 4. 6-month interim HRBP for AWS Hong Kong. Total of 130+ employees5. Designed and rolled out employee engaging program, impacting 1,000+ GCR employees6. Formed Taiwan Culture Hour committee to cultivate Amazon culture, resulting in 200+ participants per culture sharing event with over 4.5+ (out of 5.0) satisfaction score.7. Created and implemented Taipei site-specific new hire onboarding8. Conducted quarterly talent review and promotion review with the senior leadership team

Seattle, Wa, Us

1. Invent & Simplify and Think Big - Designed and rolled out a new Performance Management program that directly impacted 6,000+ associates globally with 95% program awareness achieved. Partnered with Dev. team to create a web-based dashboard for long term reporting solution. - Owned promotion process. Directly impacted 1,000+ employees globally. Changes include a scalable mechanism for the business to tracks unsuccessful cases and the design of functional review panel. 2. Dive Deep and Earn Trust - Created automated HR Organization Health metrics and led the VP-level quarterly talent review meeting, resulting in first time the business being able to see clean and meaningful HR data. - Led the HR metrics discussion for 2 VPs OLR meetings.

Columbus, Indiana, Us

1. Collected, analyzed, and presented HR Data for key HR programs - Processes include employee’s performance rating, organization development review, leadership potential, headcount, and attrition - Partnered with Finance team and owned the planning and reporting for $40M HR AOP budget2. HR for business Line HR - Being the go-to person for idea conceptualization, hypothesis testing, and report generating requests 3. Reporting innovations - Tableau for better report automation and visualization - Introduced Excel VBA Macros for file parsing purpose. Reduced the traditional 2-day effort to 5 minutes and eliminated error to 0% - Launched and closed a Six Sigma project that Introduced JMP statistical software to conduct big data mining4. Managerial experience - Coached 2 HR interns in regards to performance and project management

Columbus, Indiana, Us

1. Customer focused (~1,100 engineers globally) - Directly supported 5 Executive Directors by providing HR consultation and coaching - Led and closed 20 plus internal investigations - Recreated promotion review process to a process that fits the business and employees’ needs - Launched and closed a Six Sigma project that improved performance review efficiency (50% time reduction) - Implemented local onboarding process. Onboarded over 100 plus new engineers2. Tools oriented - Introduced MS VISIO to create 1,100-people org chart. Reduced the traditional 2-week effort to 1 hour - Introduced MS Access to create performance review cards. Eliminated manual work and reduced error to 0%

Certified on TTQS; Leader of TTQS project team of three members; Coordinated cooperative internship projects; Mentored and managed four interns through work design and performance evaluation

Processed monthly payroll for over 800 land-based navy personnel