Ya-Chen Osteraas Email & Phone Number

Port Melbourne, Victoria, Australia

Port Melbourne, Australia

Port Melbourne, Australia

- Private labelling- New product development process - Product compliance- Safety products, electrical, generators, pressure washers- Develop and maintain product specifications, QA and framework

Tukwila, Washington State USA

• Worked with corporate clients on strategic sourcing, purchasing, procurement, production to final distribution. Ensured accuracy and efficiency in private labeling development from conception to delivery. Responsible.
• Managed negotiation to deliver solid cost savings and utilized best procurement end to end process.
• Distributed effective communications to key internal and external stakeholders on improvement projects to optimize organizational growth.
• Responsible for conducting vendor evaluation/selection, RFx activities, contract reviews and negotiations throughout the supply chain landscape to ensure business requirements were met.
• In charge of supply and demand planning and sales forecasting for each product or sales cycle.
• Conducted seasonal data analysis and reports to support sales decisions.

Kent, Washington State

• Managed overall project and PO list, evaluated available resources, and validated priorities and timings. Documented all activities and generated reports from Salesforce, Excel spreadsheets and ERP software. Served as.
• Worked with suppliers, international Project Managers (PMs), procurement staff and engineering teams vendors to ensure requirements were met and projects were delivered on-time and on-budget.
• In charge of buying/purchasing, product sourcing, contract review, pricing negotiation, vendor selection and overseeing entire supply chain.
• Led a purchasing and project team of 5 and provided coaching and guidance when issues were escalated. In charge of team collaboration to solve problems and deliver client requirements.
• Analyzed supply and customers’ demand of each product category and maintained the right balance of stock in warehouses.
• Implemented Box.com collaboration and file sharing for internal teams and external vendors to reduce email redundancy and increase overall operation efficiency.

Kent, Washington State USA

• Coordination of collaboration driven, communication intensive projects. Responsible for purchasing activities including sourcing, RFQ preparation, vendor evaluation, data entry and production scheduling and follow-ups..
• Communicated with sales team and strategic clients to ensure alignment with client needs.
• Coordinated high volume purchase orders and RFQs between U.S. headquarter and overseas vendors
• Managed complex procurement projects from customer purchase to product receipt.
• Researched and analyzed market trends and competitor offerings.
• Resolved production and sales issues, while maintaining client satisfaction.

Kent, Washington State USA

• Responsible for servicing clients in Midwest region of North America and handling special projects.
• Maintained client relationships and increased growth within existing accounts while harvesting new accounts via strategic marketing.
• Responsible for building collaborative relationships with corporate clients and advising customers on how to build their business by effectively leveraging our products and services.
• Used SalesOptima CRM system to follow up on opportunities and generate effective reports.
• Achieved monthly goals and promoted products through up-selling and cross-selling, while maintaining a high retention rate.
• Provide customer service over the phone, email and online web chat.

Bachelor, International Business

Certificate Program In Business Analysis, Business

International Business/Trade/Commerce