Yvette Donovan Email & Phone Number

Seattle, Washington, US

Manage a team of Security Engineers that protects Outreach with Security Incident Management, Identity and Access Management (IAM), Vulnerability Management, Offensive Security, and Endpoint protection. Report to the Chief Information Officer.

Seattle, Washington, US

• Managed a team that protects Outreach by increasing the attack surface visibility, building control systems, driving security vulnerability remediations, and reducing risk. Reported to the Chief Information Officer.
• Drove vulnerability management that included Cloud Security Posture Management, Vulnerability Analysis & Response, External Attack Surface Monitoring, Runtime WebApp & API Security, and Infrastructure Security.
• Performed security foundational tasks, such as creating security trainings and the security newsletter for the company.

Seattle, Washington, US

• Designed and led Security programs, projects, and processes to support Security Engineering, Attack Surface Management, Offensive Security, Detection & Response, Platform Security, GRC, and IT. Reported to the Chief.
• Drove the Security Vulnerability Program and Security Exceptions Program.
• Created the Security Incident Response Process to be followed during an incident.
• Moderated the Security Incident Response Table Top Exercise.
• Developed an automated Security Roadmap strategy within Jira to monitor progress against business OKRs.
• Created the Application Security Review process within the Product Security Program.

Sunnyvale, CA, US

• The sole Security Program Manager for Edgecast that drove security/compliance programs and projects.
• Scrum Master for Product Security, Transport Layer Security (TLS), Certificate Management, and Infrastructure Automation.
• Developed security programs to enhance the security posture and protect customers.
• Drove the Yahoo! Security Vulnerability Program for Edgecast products.
• Partnered with the Yahoo! Compliance Team to support the Edgecast compliance efforts.

Salt Lake City, Utah, US

• Led security projects to support the Enterprise Technology Organization roadmap and adhere to audit standards.
• Deployed Unstructured Data Loss Prevention to place controls for unstructured sensitive data across the company network.
• Managed a Data Activity Monitoring project, which implemented a product to provide data discovery, classification, activity monitoring, and analysis on sensitive data for applications.
• Deployed an Intrusion Detection System (IDS) solution that will detect network-based threats and provide visibility into applications and services running on the company network.
• Led the vulnerability management program improvement efforts to optimize scanning products and remediation processes.

San Jose, CA, US

Led technical projects to support the Global Service and Operations organization. Met the company goal of reducing mobile expenses by 21% by driving the initiative to transition eBay employees to a new carriers and cell phones.

Sunnyvale, California, US

• The lead Operations Project Manager at a security company that supported Operations and Engineering.
• Led infrastructure projects that included migrating data centers, a cloud management POC, DNS/Domain management deployment, Hadoop migration, building a Virtual Private Cloud (VPC), and deploying monitoring platforms.
• Designed and led the Security Vulnerability Program and the Penetration Testing Program.
• Drove a project to upgrade Proofpoint systems to CentOS 7.
• Drove the operations migration for the Marble Security and Cloudmark acquisitions.
• Owned product releases for infrastructure engineering tools to support Operations and the NOC.

New York, NY, US

Drove large advertising campaigns for Verizon Wireless and USPS.

Philadelphia, PA, US

• Led technical projects for Comcast Corporate, West Division, Engineering, and Technical Operations for the Mountain Region.
• Supported the West Division roadmap by launching new Comcast products such as Voice 2Go, the XB3 modem.
• Led the Xfinity Home deployment for Utah state, which involved Tech Ops, Engineering, and Marketing.
• Drove networking infrastructure projects to improve network and headend performance for Utah Xfinity users.
• Opened an Xfinity store located in Orem, Utah within aggressive timelines to meet business needs.
• Increased the employee retention rate of West Division Collections by 82%.

Cupertino, California, US

• Led web projects for apple.com for the Global Marketing Communications organization at Apple.
• Launched marketing campaigns on apple.com, including the iPad 2 release and the Mac App Store.
• Led the release schedule for the apple.com internal video player that included the full screen capability.
• Product Manager for the global iPhone and iPad marketing approval application.
• Led technical reviews to drive enhancement efforts on apple.com.
• Designed, developed, and trained the global marketing organization on bug tracking procedures using the Radar system.

Sunnyvale, CA, US

• The lead Customer Experience Delivery Project Manager who drove projects that supported business goals and objectives that champion the customer throughout Yahoo!. Product Manager for the global Yahoo! Help CMS that.
• Led the UI redesign of Yahoo! Help across global products that included the Yahoo! Answers community forums.
• Designed content management processes for email, chat, and help page systems and led a team of Content Managers.
• Led the first Customer Care chat program using LivePerson for Yahoo! Mail.
• Migrated thousands of help pages to an internally built Content Management System (CMS).
• Overhauled the Executive Care Escalation Program, which was considered the premium service for top customers.

Sunnyvale, CA, US

Partnered with account managers to design, develop, and deliver direct marketing campaigns. These campaigns were for Yahoo! Delivers and internal Yahoo! properties. Coded emails using HTML and CSS. Built processes to improve team productivity.

Sunnyvale, CA, US

Supported Yahoo! Finance Vision, which was the first live web streaming financial program. Investigated and generated financial web content to users during the live broadcast.

Bachelor Of Science, Major: Advertising / Minor: Fine Art

Graphic Design