Robert Yeager Email & Phone Number

Vancouver, Washington, United States

• Guided production team delivering products from 2 distinct product lines to consistently meet/exceed on-time delivery and level of service metrics. Provided daily production output in support of production schedule..
• Successfully managed through downturn by reducing staff over 5 years from 138 to 36 to match declining business volumes while implementing new performance measurements to improve productivity from 75% to 86% –.
• Played a key role in establishing the production of new product line, collaborating with Legal, Labor Relations, Union, and Occupational Health to determine key skillset qualifications, craft test suites, and conduct.
• Improved planned maintenance compliance from 83% to 95% over 12-month period and improved uptime from 60% to mid-90% over 6 months by developing KPIs for maintenance completion and uptime to quickly identify and remove.
• Continually optimized safety outcomes against costs by implementing several proactive and incident-driven safety improvements, including Powered Equipment Medical Surveillance and a comprehensive drug and alcohol.
• Produced the ability to identify and retain successful employees by implementing employee testing and selection process in compliance with corporate, federal, and contractual requirements.

Wilsonville, OR

• Oversaw the worldwide process development and technical support of configuration management and distribution data for all office MFPs and printers. Managed all recall or rework within the distribution channels and.
• Enabled $20M+ in equipment and post-sales revenue by collaborating with technical staff to develop system that allowed machines to be uniquely configured at TPL centers, providing customers increased ease and speed of.
• Overcame component quality issue by leading a supply chain “recall” and developing system that shipped all but the failing material. Resulted in minimal impact to sales of new equipment and 100% prevention of further.

• Headed the purchasing management of new color and multi-function printer product introduction. Managed Asian OEM and contract supplier’s pricing, factory, field quality, delivery, and product lifecycle factors for 20.
• Lead purchasing support for 6 NPI programs, negotiating contracts, pricing, delivery terms, and quality requirements.
• Negotiated $2M cost reduction on toner, the first time a cost was decreased on supplier’s residual revenue.
• Played a leading role in the design of new universal print stand, sourcing a supplier based on capability, cost, and quality. Resulted in the launch of a competitive product that delivered new key accounts sales.