-Combined website design, online marketing and translation services for the Chinese businesscommunity in Spain.-Boosting business performance by digitizing offline business and leveraging online marketing tools.-Business translations among Chinese, English and Spanish.

-Defining sales strategies and working collaboratively with internal stakeholders: marketing, publishing and support teams.-Building and executing sales plans to achieve revenue growth targets on a quarterly basis.-Managing sales pipeline through prospects and qualifying new leads.-Identifying growth opportunities (cross-selling, upselling) constantly in order to scale clients spending.-Creating, monitoring and optimizing advertising campaigns.-Collaborating with other team members for best practice sharing and continuous learning through innovation.

-Acting as the first point of contact for all reservation related challenges from customers and partner accommodations.-Identifying growth opportunities for partner accommodations. -Striving on a daily basis towards quality service delivery and client obsession.-Approaching customer inquiries and complaints with empathy in a resolution-oriented client-centric mindset.-Trained in soft skills such as successful agile work, team building, complaint handling, active listening and effective communication.

-Online Course preparations.-Agenda and calendar organization.-Organizing online events to integrate students into Chinese culture.-Trained in teaching, student coaching and communication skills.

-Translation of the media program scripts (Chinese-Spanish).-KANTAR audience report analysis.-Interpreter for TV shootings.

-Trip itinerary planner for Spain and Portugal.-Travel plan management and negotiation with hospitality partners.-Customer complaints and special requests handling.