Yehya Beyrakdar
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Yehya Beyrakdar Email & Phone Number

Customer Operations Manager at Ericsson
Location: Beirut Governorate, Lebanon, Lebanon 7 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Operations Manager
Location
Beirut Governorate, Lebanon, Lebanon
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Who is Yehya Beyrakdar? Overview

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Yehya Beyrakdar is listed as Customer Operations Manager at Ericsson, a company with 107429 employees, based in Beirut Governorate, Lebanon, Lebanon. AeroLeads shows a matched LinkedIn profile for Yehya Beyrakdar.

Yehya Beyrakdar previously worked as Chief Executive Officer at Skylyncs Group and Head of Operations Manager at Zode_Sa. Yehya Beyrakdar holds Pmp, Project Management, Pmp from Project Management Institute.

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Email format at Ericsson

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Ericsson

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Profile bio

About Yehya Beyrakdar

With over 20 years of dedicated experience in the ICT industry, I have successfully served as a Customer Operations Manager, Project Management, and Presales expert, with a strong emphasis on cultivating exceptional customer relationships. My career is defined by a consistent and proven track record of elevating customer satisfaction levels by applying the right competencies, fostering team synergy, and optimizing strategy execution.As a focused and results-oriented leader, I take great satisfaction in my ability to thrive in collaborative settings, creating strong bonds with clients, managers, and employees alike. My leadership style emphasizes open communication, empowerment, and continual growth, allowing my teams to exceed company goals while delivering great results.Throughout my journey, I have actively contributed to the growth and success of the companies I've served, earning a reputation for delivering excellence and driving positive outcomes. I am now eager to leverage my wealth of experience and skills to continue making a significant impact in the industry while delivering exceptional value to both customers and stakeholders.Let's connect and explore how we can achieve success together.

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Yehya Beyrakdar's current company

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Ericsson
Ericsson
Customer Operations Manager
Website
Employees
107429
AeroLeads page
7 roles

Yehya Beyrakdar work experience

A career timeline built from the work history available for this profile.

Chief Executive Officer

Lebanon

  • Key Accomplishments:
  • Strategic Leadership: Launched SKYLYNCS with the goal of being a trusted ICT partner for telecom operators. Our company specializes in telecom services such as RAN, Core, and Charging/Billing, offering comprehensive.
  • Partnership with MTN AF & I Engineering: Established strategic partnerships, including providing L2 support through MTN AF & I Engineering, which highlights our capabilities in maintaining high operational standards.
  • Market Expansion: Expanded SKYLYNCS' footprint to serve key markets in Lebanon, Saudi Arabia, and Oman, building a strong presence as a reliable ICT partner.
  • Customer-Centric Focus: Developed a culture centered on understanding client needs and delivering high-quality solutions to improve their operations. Our team is dedicated to offering reliable support and innovative.

Head Of Operations Manager

Saudi Arabia

  • Head of Operations Manager:
  • Operational Management: Oversaw order fulfillment, logistics, and customer service, achieving all delivery targets.
  • Customer Engagement: Maintained strong relationships with key customers, acting as the main point of contact for all inquiries and issues.
  • Project Coordination: Managed and executed projects, mitigating risks, and ensuring alignment with business objectives.
  • Financial Oversight: Controlled budget and cost management, implementing strategies to optimize spending and profitability.
  • Process Improvement: Led initiatives to automate and optimize processes, driving scalability and reducing lead times.
Mar 2024 - Jun 2024

Customer Operations Manager

Lebanon

  • Successfully worked as a (CFR) presales on the 5G opportunity in Orange Jordan.
  • Achieved success as Customer Operation Manager (COM & CFR) at MTN Syria, MTN Afghanistan and Roshan, leading and optimizing customer operations for two major telecommunication companies.
  • Demonstrated strong project management capabilities by effectively overseeing the Umniah swap project in Jordan, ensuring its successful implementation and completion.
  • Acquired certifications in commercial sales operation and Leaders Core Curriculum (LCC) to enhance professional skills and knowledge.
  • Played a crucial role as part of the core three teams, actively contributing to the SDP (Service Delivery Process).
  • Developed and managed project budgets,
Jan 2017 - Dec 2023

Customer Project Manager

Lebanon

  • Established project plan baselines, defining project scope and securing necessary resources for seamless project execution.
  • Effectively drove project execution, monitored ongoing activities, and adeptly handled changes, conflicts, and critical issues.
  • Proactively managed customer and partner engagement, fostering strong relationships, building confidence and trust.
  • Played a key role in business development by actively participating in contract preparation and pre-sales meetings.
  • Spearheaded the development of the CPM discipline by simplifying processes, methods, and tools.
  • Successfully led the roll-out project for 2G/3G/4G, demonstrating expertise in core expansion, core modernization, and new packet core implementation.
Jan 2012 - Dec 2016

Senior Engineer

Lebanon

  • Successfully managed and delivered multiple NPO projects across diverse regions including Sudan, KSA, South Africa, Lebanon, Erbil, and Bangladesh.
  • Led and supervised a high-performing team of 5 engineers, effectively assigning tasks.
  • Maintained strong client relationships by conducting weekly meetings to understand and align with their specific requirements and challenges.
  • Monitored and enhanced Key Performance Indicators (KPIs).
  • Collaborated closely with the customer to establish clear acceptance criteria for the project's successful rollouts.
Nov 2007 - Dec 2011

Team Leader

Lebanon

  • Comium, Vivacel, and KOZ Team Leader l 2001 – 2007
  • Instrumental in the successful launch of 2 new operators, Vivacel in Armenia and Koz in Ivory Coast.
  • Demonstrated exceptional leadership and technical expertise during the implementation of cutting-edge GSM/EDGE/UMTS networks in Ivory Coast and Armenia.
  • Acted as a reliable and efficient site supervisor engineer, overseeing the Radio and BSS part of the implementation process, ensuring smooth and efficient execution.
  • Fostered effective collaboration by conducting regular meetings with vendor supplier teams.
  • Exhibited strong project management skills by supervising subcontractor activities.
Jan 2001 - Oct 2007
Team & coworkers

Colleagues at Ericsson

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2 education records

Yehya Beyrakdar education

Bachelor'S Degree, Computer And Information Sciences And Support Services

Auce
FAQ

Frequently asked questions about Yehya Beyrakdar

Quick answers generated from the profile data available on this page.

What company does Yehya Beyrakdar work for?

Yehya Beyrakdar works for Ericsson.

What is Yehya Beyrakdar's role at Ericsson?

Yehya Beyrakdar is listed as Customer Operations Manager at Ericsson.

Where is Yehya Beyrakdar based?

Yehya Beyrakdar is based in Beirut Governorate, Lebanon, Lebanon while working with Ericsson.

What companies has Yehya Beyrakdar worked for?

Yehya Beyrakdar has worked for Ericsson, Skylyncs Group, Zode_Sa, and Libancell S.A.L..

Who are Yehya Beyrakdar's colleagues at Ericsson?

Yehya Beyrakdar's colleagues at Ericsson include Deendayal Sharma, Lawrence Long, Klas Jeirud, Gopinadh Ginjupalli, and Abdur Rezzaque.

How can I contact Yehya Beyrakdar?

You can use AeroLeads to view verified contact signals for Yehya Beyrakdar at Ericsson, including work email, phone, and LinkedIn data when available.

What schools did Yehya Beyrakdar attend?

Yehya Beyrakdar holds Pmp, Project Management, Pmp from Project Management Institute.

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