Yelyzaveta Kitchenko Email & Phone Number

"As we look ahead into the next century, leaders will be those who empower others."- Bill GatesDriving efficiency and productivity for several cross-departmental objectives, I have learned the importance of the minute aspects of diverse projects I have led in the past. Leading as a QA Test Engineer has contributed to my growth not only as an employee but as a person. I am able to steer the success of operations through continuous improvement initiatives throughout my 5+ years of tenure for diverse roles.Through my inimitable desire to ensure system administration success, I have advocated for maximum process improvement to mobilize functions outside of my scope of work throughout tenure, having applied fast-paced problem-solving skills in multiple instances.As a Technical Management Professional, I demonstrate my superior program monitoring and execution skills when I:☑ Served as the executive liaison with 5 product owners to stay current on intended functionality.☑ Acted as the subject matter expert by communicating complex technical information in simple terms to 5 team members.☑ Ensured the prioritization of efficiency across 2 departments with prompt resolution of system issues.☑ Provided documentation on troubleshooting of technical processes to support desk staff.The passion for this industry emanates from my experiences to observe the value that it brings to society, thus pushing me to realize that each and every issue mitigated is able to influence the long-term success of the company.As an extraordinary team player, I am able to steer the coordination of multiple diverse departments as the executive key point person. Serving for client-facing operations as well as back-office administration has taught me to execute tasks with a mindset that encompasses all parties involved.If you're in need of a professional with a longstanding background of quality assurance, process improvement, and extensive business management experience, then we should definitely connect!You can reach me on here or via e-mail at kitchenkobeth@gmail.comExpertise: Technical Support | Process Improvement | Quality Assurance Operations | Cross-functional Teamwork | Adaptability | Problem-solving Skills | Project Management | Exceptional Customer Service | Report Development