Senior Manager, Operations Excellence
CurrentEffectively innovate and improve operational processes and technology to enable our teams to add value at every step and drive scalability
May 2024 - Present
AeroLeads people directory · profile
Tiffany Yep Email & Phone Number
Strategic Leader | Creator and Globalizer of Teams | Process Improvement | Change Management
at
Furnished Finder
1 work email found
@expedia.com
3 phones found area 512, 888, and 877
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Strategic Leader | Creator and Globalizer of Teams | Process Improvement | Change Management
Location
Austin, Texas, United States
Company size
Who is Tiffany Yep? Overview
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Quick answer
Tiffany Yep is listed as Strategic Leader | Creator and Globalizer of Teams | Process Improvement | Change Management at Furnished Finder, a with 10 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at expedia.com, phone signal with area code 512, 888, 877, and a matched LinkedIn profile for Tiffany Yep.
Tiffany Yep previously worked as Senior Manager, Operations Excellence at Furnished Finder and Senior Manager of Americas CS Execution at Expedia Group. Tiffany Yep holds Bachelor Of Science (B.S.), Corporate Communications, Business from The University Of Texas At Austin.
Company email context
Email format at Furnished Finder
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{first_initial}{last}@expedia.com
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AeroLeads found 1 current-domain work email signal for Tiffany Yep. Compare company email patterns before reaching out.
Profile bio
About Tiffany Yep
I’m a results-oriented individual with proven track record of successfully creating, leading, and globalizing operation processes and teams, enhancing service levels, and delivering exceptional customer experiences. My motivation to drive results grew from my Disney background in customer-centricity paired with working with the team to achieve and exceed organizational goals. As a strategic leader, I thrive in proactively identifying and optimizing opportunities while collaborating with cross-functional teams, which extends to my personal life for Taylor Swift concert logistics and puppy play dates.
Listed skills include Social Media, Microsoft Office, Customer Service, Marketing, and 6 others.
Current workplace
Tiffany Yep's current company
Company context helps verify the profile and gives searchers a useful next step.
Furnished Finder
8 roles
Tiffany Yep work experience
A career timeline built from the work history available for this profile.
Senior Manager Of Americas Cs Execution
Established and managed Vrbo’s first global Operation Improvement Analyst Team, driving the globalization of operations processes to enhance efficiency and reduce costsLed initiatives resulting in effectiveness gains through process optimization and resource utilization improvementsSpearheaded the execution of transformational projects with global standards and enhancing customer experience
Nov 2019 - Feb 2024
Americas Customer Experience Service Level Manager
Drove a 5-point utilization rate increase which resulted in $3.7M annualized savings in 2019Led the transformation and global alignment of service levels, improving operational efficiency and standardizing processes across regionsCollaborated cross-functionally to implement strategic initiatives aimed at enhancing customer satisfaction2019 Participation Culture Superstar Award Winner
Mar 2018 - Nov 2019
North America Customer Experience Service Level Supervisor
2017 Silver Stevie Award Winner for Young Customer Service Professional of the Year Established and managed Vrbo’s Customer Experience Americas Service Level/Real Time Analyst Team of 10, optimizing workforce management processes and driving performance improvementsImplemented real-time monitoring strategies to enhance service levels and meet customer demand effectively.
Feb 2016 - Mar 2018
North America Customer Experience Lead
Managed and coached a team of 10-15 agents, providing exceptional customersupport through phone and email channels
Mar 2015 - Feb 2016
Customer Experience Representative
Resolved issues and answered questions for partner and traveler customers through inbound and outbound channels for HomeAway/Vrbo.
Sep 2013 - Mar 2015
Salon Manager, Communications Lead
Waterstone Salon
Waterstone Salon is a local full service hair salon and an award winning staff. Responsibilities:- Salon management - Handling client relations- Data entry- Product orders and inventory - Manage newsletter, social media, and blog- Head the software integration with DemandForce and joint events with other local businesses
Sep 2011 - Sep 2013
Character Performer
Jan 2011 - Aug 2011
Team & coworkers
Colleagues at Furnished Finder
Other employees you can reach at furnishedfinder.com. View company contacts for 10 employees →
CB
Catherine Bejarano Pinilla
Colleague at Furnished FinderUnited States
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AV
Andrelis Vera
Colleague at Furnished FinderBilbao, Basque Country, Spain
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MS
María Sierra
Colleague at Furnished FinderColombia
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MJ
Mensah Jacob
Colleague at Furnished FinderCape Coast, Central Region, Ghana
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SA
Shabir Ahmad
Colleague at Furnished FinderIslāmābād, Pakistan
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DB
David B.
Colleague at Furnished FinderChester, South Carolina, United States
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SA
Sol Abril
Colleague at Furnished FinderValley Stream, New York, United States
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JR
Jiya Ranka
Colleague at Furnished FinderSurat, Gujarat, India
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CC
Camila Coronado Barrios
Colleague at Furnished FinderBogota, D.C., Capital District, Colombia
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JN
Jordana Nascimento
Colleague at Furnished FinderGoiânia, Goiás, Brazil
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Catherine Bejarano Pinilla
Colleague at Furnished FinderUnited States
View →
AV
Andrelis Vera
Colleague at Furnished FinderBilbao, Basque Country, Spain
View →
MS
María Sierra
Colleague at Furnished FinderColombia
View →
MJ
Mensah Jacob
Colleague at Furnished FinderCape Coast, Central Region, Ghana
View →
SA
Shabir Ahmad
Colleague at Furnished FinderIslāmābād, Pakistan
View →
DB
David B.
Colleague at Furnished FinderChester, South Carolina, United States
View →
SA
Sol Abril
Colleague at Furnished FinderValley Stream, New York, United States
View →
JR
Jiya Ranka
Colleague at Furnished FinderSurat, Gujarat, India
View →
CC
Camila Coronado Barrios
Colleague at Furnished FinderBogota, D.C., Capital District, Colombia
View →
JN
Jordana Nascimento
Colleague at Furnished FinderGoiânia, Goiás, Brazil
View →
1 education record
Tiffany Yep education
FAQ
Frequently asked questions about Tiffany Yep
Quick answers generated from the profile data available on this page.
What company does Tiffany Yep work for?
Tiffany Yep works for Furnished Finder.
What is Tiffany Yep's role at Furnished Finder?
Tiffany Yep is listed as Strategic Leader | Creator and Globalizer of Teams | Process Improvement | Change Management at Furnished Finder.
What is Tiffany Yep's email address?
AeroLeads has found 1 work email signal at @expedia.com for Tiffany Yep at Furnished Finder.
What is Tiffany Yep's phone number?
AeroLeads has found 3 phone signal(s) with area code 512, 888, 877 for Tiffany Yep at Furnished Finder.
Where is Tiffany Yep based?
Tiffany Yep is based in Austin, Texas, United States while working with Furnished Finder.
What companies has Tiffany Yep worked for?
Tiffany Yep has worked for Furnished Finder, Expedia Group, Waterstone Salon, and Walt Disney World.
Who are Tiffany Yep's colleagues at Furnished Finder?
Tiffany Yep's colleagues at Furnished Finder include Catherine Bejarano Pinilla, Andrelis Vera, María Sierra, Mensah Jacob, and Shabir Ahmad.
How can I contact Tiffany Yep?
You can use AeroLeads to view verified contact signals for Tiffany Yep at Furnished Finder, including work email, phone, and LinkedIn data when available.
What schools did Tiffany Yep attend?
Tiffany Yep holds Bachelor Of Science (B.S.), Corporate Communications, Business from The University Of Texas At Austin.
What skills is Tiffany Yep known for?
Tiffany Yep is listed with skills including Social Media, Microsoft Office, Customer Service, Marketing, Public Speaking, Newsletters, Manage Client Relationships, and Team Management.
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