Yessy Vivi Alviolenta
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Yessy Vivi Alviolenta Email & Phone Number

Customer Service Team Leader at Atome
Location: Contact Info, United States, United States 5 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Team Leader
Location
Contact Info, United States, United States
Company size

Who is Yessy Vivi Alviolenta? Overview

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Quick answer

Yessy Vivi Alviolenta is listed as Customer Service Team Leader at Atome, a company with 687 employees, based in Contact Info, United States, United States. AeroLeads shows a matched LinkedIn profile for Yessy Vivi Alviolenta.

Yessy Vivi Alviolenta previously worked as Customer Service Team Lead at Atome and Escalation Specialist at Atome. Yessy Vivi Alviolenta holds Bachelor Of Education - Bed, Office Administration, 3.84 from State University Of Jakarta (Universitas Negeri Jakarta).

Company email context

Email format at Atome

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Atome

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Profile bio

About Yessy Vivi Alviolenta

Graduated from State University of Jakarta, majoring in Office Administration Education.Currently working as Customer Service Team Lead and already solved over 100,000++ tickets both from merchant and customer with SLA less than 1 day. I like to learn new things and ready for any challenges!

Current workplace

Yessy Vivi Alviolenta's current company

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Atome
Atome
Customer Service Team Leader
singapore, singapore
Website
Employees
687
AeroLeads page
5 roles

Yessy Vivi Alviolenta work experience

A career timeline built from the work history available for this profile.

Customer Service Team Leader

Customer Service Team Lead

Current
Sep 2022 - Present

Escalation Specialist

Handle all ticket escalations coming from Customer Support, Merchant Care & Collection TeamProceed customer withdrawal or refund request daily with max SLA 7 daysTroubleshoot, resolve pending payment and confirm the details to customer service, merchant care and collection teamCross-functional Collaboration with Finance, Account Manager, Onboarding.

Aug 2021 - Oct 2022

Account Management Support

Handle refund and pending payment issuesResolve merchants and customers complaints Submit approvals (purchasing, recurring, subsciption, and other payments) Proceed invoices and store incentives Apply vendor onboarding Make appointment, assignment and statement letters Maintain database of compile issuesComplete merchant database

May 2021 - Aug 2021

Operations Support

Central Jakarta, Jakarta, Indonesia

Recap tax slip Maintain company database Outbound call company clients to send their tax slipSend statement of account Print, scan and archieve tax slipManage and reply incoming emailsGive all the tax slips to finance at the end of monthCoordinate with collection team and provide company clients detail address

Jan 2020 - Mar 2020
Team & coworkers

Colleagues at Atome

Other employees you can reach at atome.sg. View company contacts for 687 employees →

2 education records

Yessy Vivi Alviolenta education

FAQ

Frequently asked questions about Yessy Vivi Alviolenta

Quick answers generated from the profile data available on this page.

What company does Yessy Vivi Alviolenta work for?

Yessy Vivi Alviolenta works for Atome.

What is Yessy Vivi Alviolenta's role at Atome?

Yessy Vivi Alviolenta is listed as Customer Service Team Leader at Atome.

Where is Yessy Vivi Alviolenta based?

Yessy Vivi Alviolenta is based in Contact Info, United States, United States while working with Atome.

What companies has Yessy Vivi Alviolenta worked for?

Yessy Vivi Alviolenta has worked for Atome and Pt. Astra Graphia Information Technology (Agit).

Who are Yessy Vivi Alviolenta's colleagues at Atome?

Yessy Vivi Alviolenta's colleagues at Atome include Mai Nguyen, Muhammad Alwi, Trio Setiawan, Atome Indonesia Talent Acquisition Team, and Yolanda Aurora.

How can I contact Yessy Vivi Alviolenta?

You can use AeroLeads to view verified contact signals for Yessy Vivi Alviolenta at Atome, including work email, phone, and LinkedIn data when available.

What schools did Yessy Vivi Alviolenta attend?

Yessy Vivi Alviolenta holds Bachelor Of Education - Bed, Office Administration, 3.84 from State University Of Jakarta (Universitas Negeri Jakarta).

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