Yolanda Perdomo

Yolanda Perdomo Email and Phone Number

Customer Service Manager @ Zachy's
Mamaroneck, NY, US
Yolanda Perdomo's Location
Mamaroneck, New York, United States, United States
Yolanda Perdomo's Contact Details

Yolanda Perdomo work email

Yolanda Perdomo personal email

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About Yolanda Perdomo

Bilingual professional with over 15 years in customer-facing and operational roles, with superior communication skills and critical thinking/problem solving abilities in demanding environments. Heavy focus on account management with thorough experience working for and alongside both small- and large-scale companies, facilitating new business relationships and implementing new standards of procedure with great attention to detail. Excellent collaborator, and natural leader.

Yolanda Perdomo's Current Company Details
Zachy's

Zachy'S

View
Customer Service Manager
Mamaroneck, NY, US
Employees:
2
Yolanda Perdomo Work Experience Details
  • Zachy'S
    Customer Service Manager
    Zachy'S
    Mamaroneck, Ny, Us
  • Mitsui Chemicals America, Inc.
    Business Support Supervisor
    Mitsui Chemicals America, Inc. Mar 2022 - Present
    Rye Brook, New York, United States
    Led implementation of robotic processing automation, collaborating with developers to tailor system requirements and resolve bugs. Assisted with implementation of new ERP. Overseeing Business Support staff for Functional Polymers Business, ensuring department goals are met, metrics/reporting, staff goal setting and performance evaluation. Creating and implementing new standards of procedure and training new staff.
  • Mitsui Chemicals America, Inc.
    Business Support
    Mitsui Chemicals America, Inc. Nov 2017 - Mar 2022
    Greater New York City Area
    Account management, serving as primary contact for both customers and vendors, providing sales support, forecasting analysis and reporting for Business Directors. Other tasks include data entry, coordinating imports and shipments outside of the US in conjunction with Logistics team and freight forwarders, and accounts receivables and collections. Serve as back-up for co-workers when needed.
  • Two'S Company
    Customer Relations Specialist
    Two'S Company May 2014 - Nov 2017
    Elmsford, Ny
    Provide clients with superior customer service by phone or via emailAssist with customer inquires regarding orders, returns, damage/loss claims, and account maintenanceLiaise between international accounts and sales staffCollaborate with the marketing team on catalog/video content, proofreading, and collateral development
  • Amari Medical
    Customer Concierge
    Amari Medical Jan 2012 - May 2014
    Scarsdale, New York
    Point of contact for out of office business, and assistant to COOResponsible for customer satisfaction and administrative tasksDuties included sales, customer service, managing and maintaining client and vendor relationships, scheduling appointments, purchase orders and inventory control, and acquiring new businessAssisted in the opening of new locations and training new employees
  • Guitar Center
    Operations Manager Trainee
    Guitar Center May 2007 - Jun 2008
    New York, Ny
    Worked as a manager in training for the NYC flagship store performing inventory management, preparing loss / profit reports, cash opening and closeout, assisting sales team and performing administrative and other operational duties.

Yolanda Perdomo Skills

Customer Service Bilingual Communications Warehouse Operations Inventory Management Data Entry Microsoft Office Social Media Written Communication Organization Skills Creative Problem Solving Collaborative Problem Solving Account Management Purchase Planning Invoicing Microsoft Word Microsoft Excel Microsoft Powerpoint Microsoft Outlook Office Administration Administrative Processes Administrative Assistance Customer Support Microsoft Dynamics Nav As400 Wholesale

Frequently Asked Questions about Yolanda Perdomo

What company does Yolanda Perdomo work for?

Yolanda Perdomo works for Zachy's

What is Yolanda Perdomo's role at the current company?

Yolanda Perdomo's current role is Customer Service Manager.

What is Yolanda Perdomo's email address?

Yolanda Perdomo's email address is yf****@****any.com

What skills is Yolanda Perdomo known for?

Yolanda Perdomo has skills like Customer Service, Bilingual Communications, Warehouse Operations, Inventory Management, Data Entry, Microsoft Office, Social Media, Written Communication, Organization Skills, Creative Problem Solving, Collaborative Problem Solving, Account Management.

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