Yi-Chun Chen Email & Phone Number

Hsinchu County, Taiwan, Taiwan

1. Sales process - budget management, quotations, contracts, shipping, invoices. 2. Projects support - EDR on-site video supervision with Japan ; documents for India projects .3. Headquarters support - website translation, reference slide, monthly report, master installed base, Salesforce management.4. ERP key in and doucument processing management, new system SAP implement.5. Reference list management and translation. 6. Export & Import document & process.

Taiwan

1. Prepare quality reports (e-COAs) for on-time delivery to customers (tsmc, VIS, UMC, PSMC, MMT, MXIC, MTTW, NTC & Winbond) and maintain a proper filing system for this.Support the needs to swap parts among customers.2. Support customers quality requests such as specification, OOC cases, PCN, survey, MSA, audit requests, etc.3. Order entry and shipment to customersa. Enter customer orders and check trade term/price/quantity/payment term details.b. Prepare shipping invoice, packing list, e-COA and GUI for shipments.c. Communicate with customers for shipping of targets.e. Prepare monthly shipment cost documents for processing payments at month-end.f. File all shipping documents and orders. To be measured against task completion and accuracy of documentation prepared.4. Support customers EHS requests such as documentation, survey, or certifications. 5. Maintain the specification documentation system for SEMI and FPD customers.6. Follow FIFO principle for shipping Semi goods, and confirm MFG date for all incoming goods. Work with GC to correct MFG date issue if there is any.Report FIFO issues monthly from both customers and the headquarter. Work with the headquarter to develop corrective actions.

Hsinchu County/City, Taiwan

1. Manage the project for Biomedical Park, combine 4 projects in one proposal, making the budget, arrange and execute the promoting activities.2. Manage the biomedical magazine for MD NEWS, writing two essays in one month, manage the website, responsible for promoting and exhibits.3. Arrange the international one-on-one meeting in BBA.4. Support all activities in ITRI BDL, including exhibits and international seminar.

Hsinchu County/City, Taiwan

1. Senior executive secretary2. Business travel arrangements3. Dormitory Management4. Office Hardware Management5. Event convener

Hsinchu County/City, Taiwan

1. Shipment to customers: D-Link; ZyXEL; Comtrend; Arcadyan; EData; EzHome, AirTies; Amper; DT; Winbox; Clear Access; Actioncable; Sagem.2. RMA management: Responsible for the return, repair and replacement of goods.3. Trial production, including test report, packaging material recognition and revision, model upgrade.4. Coordinate production scheduling with material management, material condition control, running change management. 5. Contact the customer's import and export department for the relevant shipping process. 6. ISO-9000 contact window for sales department.

Hsinchu County/City, Taiwan

1. Quote, shipping processing.2. Procurement of used equipment for semiconductor manufacturing, PFA stainless steel pipe valves, clean room consumables at home and abroad. 3. Global branch company transfer processing, foreign manufacturers RMA processing.

Hsinchu County/City, Taiwan

1. Quote, shipping, handling of customer complaints, preparation and verification of contracts, statistical analysis of performance; collection and recovery of accounts2. Switchboard reception; company document management; purchase and expense application.3. Statistics of engineer working hours; management of IC photos.4. Responsible for the amendments to the charter of the welfare committee, budgeting, special shops, staff travel.