Yi Ling Chen Email & Phone Number

台灣

Bankpro is a subsidiary of Esun bank and providing various banking solutions to different banks in Taiwan. My primary focus is to manage different projects related to unified communication, contact center, speech analytics, text to speech, video conference, and any other customized solutions. Besides, I am also responsible for the effective execution of projects, including requirement interviews, analysis, project schedule control, unit testing, and quality management… Show more Bankpro is a subsidiary of Esun bank and providing various banking solutions to different banks in Taiwan. My primary focus is to manage different projects related to unified communication, contact center, speech analytics, text to speech, video conference, and any other customized solutions. Besides, I am also responsible for the effective execution of projects, including requirement interviews, analysis, project schedule control, unit testing, and quality management. Particularly I am also responsible for project implementation, clients communications, project scope control and project timelines assurance. With this experience, it strengthen my knowledges and technical skills in banking industries. Show less

台灣 臺北市

tsti is one of the biggest ICT SI in Taiwan. As a deputy sales manager, my responsibility was not just to promote and sell company solutions to existing and new customers, but also to ensure customer success. I have strong experience in communications, contact center, speech analytics, TTS and emerging technologies and also have strong experience in different vendors solution including, but not limited to, Avaya, NICE, Verint, Grandsys, Pachira as well as in-house developed products like tiCC -… Show more tsti is one of the biggest ICT SI in Taiwan. As a deputy sales manager, my responsibility was not just to promote and sell company solutions to existing and new customers, but also to ensure customer success. I have strong experience in communications, contact center, speech analytics, TTS and emerging technologies and also have strong experience in different vendors solution including, but not limited to, Avaya, NICE, Verint, Grandsys, Pachira as well as in-house developed products like tiCC - integrated CTI platform. tsti serves many kinds of industry customers, and my main focus was banking and insurance sector.The job responsibilities are as follows:1. Develop and maintain relationships with new and existing customers.2. Understand customer’s requirements before sales engagements.3. Provide products and solutions update to clients4. Lead and manage any customer/sales related activities such as RFX and quotations/contracts.5. Facilitate communications on relevant issues during project execution.6. Collaborate with post sales team to ensure project success. 7. Mentor and supervise junior sales. Show less