Yi Wang Email and Phone Number
I am a dynamic, self-reliant, highly educated and experienced Hospitality Manager committed to delivering outstanding service and operating effectively across organisational and cultural boundaries. I am talented in building constructive relationships with diverse individuals, with a genuine passion for achieving the highest levels of client satisfaction. I offer demonstrated experience in team supervision, operation management, administration, hospitality management, service delivery, performance management and customer service gained from more than 15 years of employment history in the hospitality and administrative sector. Delivering top-level service is my specialty and I thrive in a diverse and fast-paced environment. My experience and training, together with my passion for building a culture of innovation and quality, have all served to help make me a highly effective leader and strategist. I am able to develop & seamlessly implement policies and procedures and accurately identify areas for improvement. In an environment with constantly changing demands, I stand among hospitality leaders who drive the progress of continuous improvement by using superior analytical skills and effective organisational management. I am highly adept in delivering quality improvements and process optimisations to accelerate overall business success. I am also a strategic thinker who thrives on being an integral part of planning and direction setting to improve processes; drive performance and growth, achieve positive results and ensure continued success. I am capable of managing manifold projects while maintaining the highest standards of quality and service in every undertaking. I am articulate, pragmatic, commercially minded, analytical and solutions-focused, with exceptional drive and enthusiasm. I am totally committed to service excellence and determined to leverage qualifications and past experience to strongly support the objectives of an organisation. My years of experience in collaborating with essential stakeholders at every level have improved my natural interpersonal and leadership skills, further enabling me to successfully empower and reinvigorate teams in achieving organisational objectives and generating and implementing ideas for continuous improvement.
Bluebird Advisory
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Business AdministratorBluebird Advisory Apr 2024 - PresentCanberra, Australian Capital Territory, Australiavarious administrative tasks to ensure the smooth operation of the organization. Reporting to Principal Alexia, the incumbent will focus on internal operations, requiring strong collaboration, communication, organization, and interpersonal skills. Including:Planning and Organizing: Develop and implement administrative policies and systems, schedule meetings, and coordinate team events.Human Resources Support: Assist with recruitment, onboarding, employee orientation, and HR-related activities. Administer client and staff surveys.Office Management: Oversee office operations, including supplies, equipment, and facilities.Technology and Merchandise Support: Manage relationships with technology and merchandise partners.Security: Provide administration for security programs and facilitate audits.Communication and Correspondence: Manage internal and external communications, draft correspondence, and facilitate effective communication between departments.Marketing: Assist in marketing activities, including social media, website updates, and content creation.Data Management and Analysis: Collect, organize, and analyze data to support decision-making.Compliance and Legal Support: Ensure compliance with laws and regulations, assist with legal matters.Stakeholder Relations: Build and maintain positive relationships with clients, suppliers, and external stakeholders.Business Development: Review market opportunities, support proposal development.Training: Organize training courses for the team.Grants: Assist in applying for and administering grants.Continuous Improvement: Identify areas for improvement and implement changes to enhance efficiency and effectiveness.
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Student Administrative AssistantUniversity Of Canberra College Nov 2023 - Apr 2024Bruce, Act, AustraliaMy role includes but is not limited to managing inquiries, scheduling appointments, assisting students with administrative tasks, maintaining records, providing information about services, and ensuring a welcoming environment at the reception area. -
Founder And ManagerChampion Chicken Pty Ltd Jan 2021 - Mar 2024Belconnen, Australian Capital Territory, AustraliaIn this role I effectively dealt with bookkeeping and other detailed accounting work. I closely cooperated with the designer to put the brand concept into draft. I recruited new staff and provided training to different positions, as required. My duty was to accurately make timely payments to franchisor and other suppliers, as required. I negotiated with Westfield leasing team about leasing terms and project key times.I was also tasked with stock taking, inventory rotating, putting orders and recording costs of goods. My task was to control the quality of products and service and engaged in cooperating with national promotions.I effectively coordinated with the shopfitter, designer and leasing team to finish the shop building on time. Finally, I flawlessly sourced different manufacturers of cooking equipment and packaging then shipping them all to Canberra on time, as required. Key Achievements:• Successfully and consistently used management and marketing tools to analyse sale’s figures in order to improve business performance and increase profits.• Flawlessly applied applicable OSHC regulations; identified the potential hazards in the workplace then solved them.
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ManagerEasyway Tea Belconnen Oct 2010 - Sep 2021Belconnen WestfieldIn this role I consistently and successfully provided excellent customer service. I effectively and continuously utilised various management and marketing tools to analyse sales figures and effectively improved business performance and consequently increased profits. In the course of my duties, I engaged in staff recruitment, training and making weekly rosters, as required.I precisely made on-time payments to franchisor and other suppliers, as needed. I also conducted various bookkeeping tasks as well as other detailed accounting work.My task was to communicate with franchisors regularly about customer feedback, new products launch arrangements, national and local promotion plans and implementation and new technique improvements, as required. I regularly and successfully dealt with stock taking, inventory rotating, putting orders and accurately recorded costs of goods.Finally, I seamlessly and consistently controlled the quality of products and service and effectively cooperated with national promotions.
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Shop ManagerDaisy Cafe Mar 2009 - Oct 2012Belconnen, Australian Capital Territory, AustraliaIn this role I regularly used available management and marketing tools to thoroughlyanalyse sales figures in order to improve business performance and increase profits.I efficiently dealt with equipment maintenance and replacements. My duty was toprofessionally perform bookkeeping and other detailed accounting work.I efficiently dealt with food and service quality control, as needed. I also updated fieldknowledge and news to improve production quality. In the course of my duties, I wastasked with staff recruitment, training and making weekly rosters.I accurately engaged in making on-time payments to all suppliers and leasers. Iregularly engaged in inventory checking, rotating, ordering and cost control. I alsoengaged in making daily procedures and rules while monitoring them to beimplemented by all staff members.Finally, I regularly made short-term promotions to increase customer base and salesin order to enhance competition power in the field.
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Recruitment OfficerThe Australian National University Nov 2011 - Jul 2012Crawford SchoolIn this role I was successfully engaged in daily tracking and managing recruitment progress (masters’ degree and up) with all cooperated institutions, including international NGO organisations and international universities.Job included but were not restricted to:- analysing previous years applicants' data and advising the head about current year's recruitment prediction;- collecting applicants' drafted application form, resume, transcripts and financial information and going through initial assessment;- contacting the qualified applicants and their agents to submit their formal application & putting their information into school system;- managing recruitment department head's email while she in on work trips, including replying all enquiries about application and scholarship, forwarding relevant emails to different departments, and marking important emails that need to be replied by herself ;- sending suitable applicants' files to different faculties for advanced academic assessments; - arranging and advising applicants' travel, visa, accommodation, tuition fee, scholarship, cultural and living issues;- helping administration team to maintain working records and submitting sorted reimbursements invoiced; and- successfully organising new students' welcome parties including calculating attendants, sending invitations, ordering transport, booking function site, choosing catering service, and sending reminders for all attending faculty colleges.
Yi Wang Education Details
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Public Administration
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Business
Frequently Asked Questions about Yi Wang
What company does Yi Wang work for?
Yi Wang works for Bluebird Advisory
What is Yi Wang's role at the current company?
Yi Wang's current role is Business Administrator / Project Manager / Data Analyst / Payroll / Accounting.
What schools did Yi Wang attend?
Yi Wang attended The Australian National University, The Australian National University.
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