Thomas Yang Email & Phone Number

Istanbul

Istanbul

1. Work with the sales team to visit, develop, and maintain customers, publicize, and discuss all types of products of the company.2. Understand the customer's business needs and pain points, according to different pain points on the customer's urgency, strategic impact, with overseas sales targeted to do feasible scheme design.3. Responsible for on-site technical support case arrangement, analysis, summary, and sharing the promotion, and put forward the product improvement direction… Show more 1. Work with the sales team to visit, develop, and maintain customers, publicize, and discuss all types of products of the company.2. Understand the customer's business needs and pain points, according to different pain points on the customer's urgency, strategic impact, with overseas sales targeted to do feasible scheme design.3. Responsible for on-site technical support case arrangement, analysis, summary, and sharing the promotion, and put forward the product improvement direction for R & D according to the first-line problems and the actual use of customers.4. Responsible for customer on-site technical support (DMR, PoC based on AWS and Alibaba Cloud), confirmation, analysis, and handling of customer complaints and follow-up of after-sales status.5. Pre-sale bidding, responsible for the interpretation and response of bids and the production of service solutions.6. The company's preparation for overseas exhibitions, as well as technical exchange support with visiting customers during the exhibition. Show less

Cote D'Ivoire

Responsible for 5 countries' testing teams in West Africa.(Côte d'Ivoire,Togo,Benin,Chad and Niger)1. Have much experience in project testing, testing standards and strategies;2. In charge of all the project testing before sales in the market;3. Design and modify testing cases for local engineers;4. Familiar with bug management system(JIRA, Zentao) to track and analyze bugs;5. Arrange daily work for overseas team according to testing management process;6. Train new… Show more Responsible for 5 countries' testing teams in West Africa.(Côte d'Ivoire,Togo,Benin,Chad and Niger)1. Have much experience in project testing, testing standards and strategies;2. In charge of all the project testing before sales in the market;3. Design and modify testing cases for local engineers;4. Familiar with bug management system(JIRA, Zentao) to track and analyze bugs;5. Arrange daily work for overseas team according to testing management process;6. Train new test engineers till they can finish the work independently；7. Cooperate with operator and local branch companies；8. Concentrate on the the work that make sure network compatibility have good performance in different platform(MTK, Qualcomm and Spreadtrum ) according to company's project testing plan； Show less