Yi Hsuan Tsai Email & Phone Number

London, Gb

London Area, United Kingdom

- Handling over 50 SKU of products and liaised with Netherland warehouse.- Supporting manager to control the budget on promotion plan, increasing sales growth by 60%.- Tracking logistic shipment to decrease out-of-stock rate by 40%.- Maintaining customer relationships with 10 accounts, including E-commerce and distribution.

Taichung/Taiwan

- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.- Handle order placing over £25,000 amount per day.- Monitored multiple databases to keep track of all company inventory.- Supported the sales department in improving the sales volume and resolving issues to deliver top-notch customer service.- Received consistently positive feedback for effective performance, continually working with energy and enthusiasm

Hsinchu/Taiwan

- Supported sales manager in improving operations and resolving issues to deliver exemplary customer service.- Able to work under pressure to meet monthly sales goals while remaining professional and organised.- Ability to pro-actively call or E-mail customers to inform the process of delivery and also ensure an increase in sales.- Coordinated with engineers to ensure the effective export to customers.

Postgraduate Degree, Branding And Advertising

Activities and Societies: Marketing Workshop International Event Volunteer

Education record