Mortgage Operations Officer
Current· Verify the received documents and handle the related confidential information with the estimated volume of 50 documentation packets per day.· Communicate errors to Panel Solicitors and Clients timely.· Ensure accurate information is maintained with the Document Management Systems – TRIM and DMS Web.· Prepare documentation for release to Panel Solicitors and Clients for settlement· Ensure documentation is released to the correct party by SLA’s· Investigate and escalate issues with documentation, Certificate of Title, Mortgages, Loan Contracts, Guarantees, and other loan documentation.· Assisting Senior Management to perform an overview function identifying operational trends, issues and areas for improvement.· Investigate outstanding documents and accurately prepare client’s outstandingdocument reports before issuing them to clients by due dates.