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Ying Chen is listed as IT Automation & Innovation | Open to Opportunities in May 2025 Passionate about Solving Problems with Tech 💻 at CAA Club Group, a with 533 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Ying Chen.
Ying Chen previously worked as Automation & Innovation Team Support at Caa Club Group and Information Technology Operations Specialist at Mufg. Ying Chen holds Bachelor Of Honours Mathematics, Information Technology Management from University Of Waterloo.
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Ying Chen is a IT Automation & Innovation | Open to Opportunities in May 2025 Passionate about Solving Problems with Tech 💻 at CAA Club Group.
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Markham, Ontario, Canada
- Developed and tested innovative automation solutions using Microsoft Power Platform and Gen AI to enhance work efficiency across various teams within the organization. - Conducted research and communicated findings to stakeholders to ensure optimal solution adoption.
Toronto, Ontario, Canada
- Actively contributed to internal tool development, self-learned Power Automate and Power Apps, and streamlined reporting and approval processes through automation.- Managed IT service requests, prioritized and resolved concerns all while monitoring the Service Now queue to ensure adherence to SLAs.- Provided exceptional IT support to users at all levels by diagnosing and troubleshooting issues.
Waterloo, Ontario, Canada
- Built a JavaScript/Node.js-based license inventory tracking tool, integrating online records via REST API and local domain scans into an SQL Server database, optimizing license usage with generated reports.- Delivered IT support for software and hardware issues and created detailed troubleshooting guides and technical manuals for clear documentation and reference.
Shanghai, China
- Led the company's first digital migration, by assessing existing tools and collaborating with stakeholders at all levels to ensure optimal efficiency and professional standards.- Developed an Excel-based project procurement tracking system that streamlined interdepartmental communication and resolved legacy issues.
Shanghai, China
- Tracked development issues, documented team progress, and filed Jira tickets and memos after meetings and code reviews, utilizing Git for efficient collaboration and project management.
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Ying Chen works for CAA Club Group.
Ying Chen is listed as IT Automation & Innovation | Open to Opportunities in May 2025 Passionate about Solving Problems with Tech 💻 at CAA Club Group.
Ying Chen is based in Kitchener, Ontario, Canada while working with CAA Club Group.
Ying Chen has worked for Caa Club Group, Mufg, Tangam Systems, Shanghai Gongzhong Machinery Technology Co. Ltd, and E-Capital Transfer Co. Ltd,.
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Ying Chen holds Bachelor Of Honours Mathematics, Information Technology Management from University Of Waterloo.
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