Jack Ye Email & Phone Number

Taiwan

Los Angeles, California, Us

Head of Tiktok Monetization TPM team supporting rapid business growth (4x ARR over last 2 years). - Created and operated Tiktok Ads business operation framework. Own TT Ads business planning and responsible for execution quality. Built a high performing, product-minded TPM team from ground up.- Drove programs critical to TT Ads business growth, solving difficult business problems such as AI Infra upgrades, Tiktok Shop acceleration, 3P Signal growth, Creator experience, Performance Ads improvements, Privacy Enhancing technology adoption, etc.- Deep understanding and insights in traffic monetization products, technologies, markets, and ecosystems. Regularly consulted teams on business strategy and technical directions.

Menlo Park, Ca, Us

Drive complex cross-functional initiatives to evolve WhatsApp Infrastructure that connects 2 billion people.- Built WhatsApp Privacy program from ground up, to achieve the goals of privacy-by-design, compliance with ease, and reclaiming privacy thought leadership. Safeguarding people’s privacy is the #1 priority for Facebook. Privacy regulatory landscape is highly complex and privacy enhancing technology is the newest innovation frontier in the tech industry.- Built WhatsApp Platformization program from ground up, to enable WhatsApp to scale more easily, improve developer productivity and feature velocity, while retaining high level of service quality and availability. The program has two parts: the Server Pipeline workstream optimizes CD pipeline, and the Client Infra workstream focuses on componentization, automation testing, and release engineering.- Support cross family-of-apps initiatives such as cross app communications, Facebook↔WhatsApp account linking, cross status posting, etc.- Support WhatsApp security, integrity programs, which are essential to enable WhatsApp monetization strategy.

Fort Lauderdale, Fl, Us

Led global teams to build and deliver Enterprise software solutions. - Orchestrated a team of 200+ engineers from 8 offices to integrate acquired Microapps technology into Citrix Workspace. Built out full CI / CD pipeline on Azure, Java, Kubernetes, and other modern cloud technologies. Delivered complex project within 12 months of acquisition on budget. - Led XenServer Engineering team of 100+ engineers. Revised product business strategy which led to 70%+ YoY bookings growth in 2018. - Led Citrix Virtual Apps and Desktops (CVAD) Customer Success Engineering team of 200+ engineers to support $1B+ renewal business. Delivered key capabilities such as Linux Desktop support, User Profile Management, Session Recording. - Served as executive sponsor for Citrix Nanjing (China) R&D center. Quadrupled filed patents in 2017 (vs. 2016) and doubled again in 2018 (vs. 2017).- Spearheaded investigation of Citrix NetScaler Security Incident. Submitted recommendations to Citrix Board to improve company's security processes (CSIRT, PSIRT and SDL). All recommendations were adopted.- Built data-driven Cloud Service adoption framework across company.

Fort Lauderdale, Fl, Us

Led Customer Success Engineering team for Citrix Workspace products (XenApp, XenDesktop, XenMobile). Resolved product defects, improved product quality and enhanced customer experience. - XenMobile recovery (2016) – turned product quality around. Reduce # of red accounts by 80%. - XenFamily Service Options program (2015) – improved renewal rate by 10%. - XenDesktop adoption (2011) – Citrix established itself as leader in VDI space. - Appointed by senior leadership to assist Citrix China business (2009-2015). Contributed to strong revenue growth (30% YoY 2009-2012).

Executive Mba, Business Administration And Management, General

Ms, Electrical Engineering

Ba, Electrical Engineering