Yoel Lustgarten Email & Phone Number

Israel

Israel

- Teach and design professional development course curriculums, workshops, and learning material for Masa community and its programs.

Israel

- Customize learning programs through needs assessments, design planning, workshops, career management, and job market analysis.

Israel

- Led and developed onboarding, knowledge management, and customized training programs. - Developed and managed the company’s LMS (Rise – Articulate 360's e- learning system). - Designed learning experiences using scripted, video, e-learning, simulations, social, gamified, deep learning, design thinking, and research-based methods. - Used learning analytics and worked with departmental KPIs to support global teams in reaching their monthly and quarterly targets. - Conducted needs analyses to reduce process and product knowledge gaps between departments.- Established employee feedback, performance management, and career development structures. - Delivered in-classroom and online training globally and across organizational levels. - Analyzed AI driven marketing data to generate marketing analytics reports for global media clients.

Israel

- Managed and trained a team of 9 analysts as well as hired 7 of the team’s analysts.- Oversaw and managed the development of all client’s analytics reports.- Consistently outperformed department's monthly performance benchmarks (data analysis, product knowledge, process efficiency, precision, and others).

Tel Aviv Area, Israel

- Developed new sales channels, mapped prospective clients, implemented plans for acquiring new business, and developed marketing videos.

Scottsdale, Arizona

- Partnered with management to develop growth and performance programs across departements.- Worked with HRBPs to lead company evaluations to identify organizational growth opportunities.- Developed career advancement and leadership programs for technical support divisions.- Created a learning channel, producing over 300 videos focused on company product knowledge and community education.- Managed engagement programming and organizational culture for 1000 employees contributing to Glassdoor ranking of Top 100 Best Places to Work.

Madrid Area, Spain

- Taught and developed English courses for the organization from beginner to advanced courses.

Madrid Area, Spain

- Headed video development and production.- Created product education, company culture, and customer acquisition videos in Spanish.

Scottsdale, Arizona

- Partnered with management to develop growth and performance programs across departements.- Worked with HRBPs to lead company evaluations to identify organizational growth opportunities.- Developed career advancement and leadership programs for technical support divisions.- Created a learning channel, producing over 300 videos focused on company product knowledge and community education.- Managed engagement programming and organizational culture for 1000 employees contributing to Glassdoor ranking of Top 100 Best Places to Work.

Scottsdale, Arizona

- Trained customers on CRM, VoIP, & mobile products.- Provided customer technical support.- Tracked customer behavior to provide customized solutions.

Bachelors Of Science, Hospitality Development & Management

Leadership & Facilitation Training

- Train the Trainer program covering leadership methodologies, with a focus on adaptive and technical leadership.

Professional Coach Training

- Co-active and transformational coach training for vocational and personal development.