Yoana Stefanova Email and Phone Number
Yoana Stefanova is a Center and Community Manager | New Center Opening at Spaces. offices | co-working | meeting rooms.. They is proficient in Catalán, Inglés and German.
Spaces. Offices | Co-Working | Meeting Rooms.
View- Website:
- spacesworks.com
- Employees:
- 567
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Center And Community Manager | New Center OpeningSpaces. Offices | Co-Working | Meeting Rooms.Vienna, Austria -
FundadorDankbar Store Ltd. Dec 2022 - PresentViena, AustriaDriven by our love for candle making and the countless hours spent perfecting our craft, we decided to create a product that could share this joy with others. Thus, our candle making set was born, designed to bring the warmth and creativity of candle making into homes everywhere. -
Community Sales AssociateSpaces. Offices | Co-Working | Meeting Rooms. Oct 2022 - PresentViena, Austria- Community care:Dedicated to providing exceptional customer care striving to maintain a high level of satisfaction and build lasting relationships between the community- Event and function coordination:Organized and coordinated events and functions, overseeing every detail to ensure smooth execution and quality experiences for attendees.- Sales of flexible workspaces:Focused on selling adaptable workspace solutions, I identified client needs, presented tailored options, and closed deals to provide efficient, flexible work environments.- Administrative and operational support:Provided comprehensive administrative and operational support to customers, assisting with a wide range of tasks to enhance their overall experience.- Handling customer inquiries:Processed daily customer inquiries with professionalism and efficiency, addressing concerns, answering questions, and providing solutions to meet customer needs. -
Front Office AgentMeliá Hotels International Aug 2021 - Oct 2022Melia Vienna- Guest Services: Greeted guests upon arrival, managed check-ins and check-outs, and handled reservations with accuracy and efficiency.- Customer Support: Provided exceptional customer service, addressing guest inquiries, resolving issues, and offering local recommendations to enhance their stay.- Front Desk Operations: Managed the front desk, coordinated room assignments, and processed payments while maintaining accurate records.- Communication: Acted as a connection between guests and hotel staff, ensuring smooth communication and quick response to requests.- Administrative Tasks: Handled phone calls, managed emails, and assisted with booking and scheduling, ensuring all administrative duties were completed promptly and accurately. -
Front Desk ReceptionistHotusa Hotels Jan 2020 - Apr 2020Viena, Austria- Guest Services: Greeted guests upon arrival, managed check-ins and check-outs, and handled reservations with accuracy and efficiency.- Customer Support: Provided exceptional customer service, addressing guest inquiries, resolving issues, and offering local recommendations to enhance their stay.- Front Desk Operations: Managed the front desk, coordinated room assignments, and processed payments while maintaining accurate records.- Communication: Acted as a connection between guests and hotel staff, ensuring smooth communication and quick response to requests.- Administrative Tasks: Handled phone calls, managed emails, and assisted with booking and scheduling, ensuring all administrative duties were completed promptly and accurately. -
SalesAlpargatas S.A. Apr 2016 - Dec 2019España- Customer engagement: Welcomed and assisted customers, provided product information, and ensured a positive shopping experience.- Sales Operations: Processed transactions accurately, handled various payment methods, and managed point-of-sale systems efficiently.- Inventory Management: Monitored stock levels, organized merchandise displays, and coordinated with the inventory team to ensure product availability.- Visual Merchandising: Maintained attractive and organized product displays to maximize sales potential and brand representation.- Team Collaboration: Worked closely with the sales team to achieve targets, participated in training sessions, and contributed to a cohesive work environment. -
Guest ExperienceMeliá Hotels International May 2019 - Oct 2019Gran Melia De MarProvide high service quality standards for a satisfactory customer experience. Taking inbound calls, deal with any doubt and customer requests in order to meet their needs and expectations. Advice and book entertainment activities and excursion. Handling with guests complaints and providing solutions to different issues.As Hostess in the restaurant, I was in charge of greeting and welcoming the guests, checking bookings and accommodate them. Explain them the restaurant procedure and menu. Also provide them a response to all the requirements they could have. -
Credit ManagementMeliá Hotels International Nov 2016 - May 2019Mallorca, España- Credit assessment: Evaluated the creditworthiness of potential and existing clients through detailed financial analysis and risk assessments.- Risk management: Developed and implemented credit policies and strategies to minimize risk and ensure timely payments while maintaining positive client relationships.- Debt collection: Managed the collection of outstanding receivables, negotiating payment terms, and working closely with clients to resolve any issues related to overdue accounts.- Reporting & analysis: Prepared and presented regular reports on credit performance, identifying trends, and making recommendations for improvements.- Client communication: Maintained clear and professional communication with clients regarding credit terms, payment schedules, and any credit-related inquiries.- Collaboration: Worked closely with sales, finance, and legal teams to align credit policies with overall business objectives and ensure seamless operations.
Yoana Stefanova Education Details
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Business, Management, Marketing, And Related Support Services -
Turismo -
Business Administration And Management, General
Frequently Asked Questions about Yoana Stefanova
What company does Yoana Stefanova work for?
Yoana Stefanova works for Spaces. Offices | Co-Working | Meeting Rooms.
What is Yoana Stefanova's role at the current company?
Yoana Stefanova's current role is Center and Community Manager | New Center Opening.
What schools did Yoana Stefanova attend?
Yoana Stefanova attended Lik Akademie Für Foto Und Design Gmbh, Universitat De Les Illes Balears, Universitat De Les Illes Balears.
Who are Yoana Stefanova's colleagues?
Yoana Stefanova's colleagues are Tayllen Munoz, Luca Travaglini, Alba C., Luci Hoepers, Collus Lau, Jean-Michel Lavalette, Lucy Thiedecke.
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Yoana Stefanova
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Yoana Stefanova
Project Officer For The Creative Europe Programme | European Commission | European Leadership Programme FellowBrussels -
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