Yoana Stefanova

Yoana Stefanova Email and Phone Number

Center and Community Manager | New Center Opening @ Spaces. offices | co-working | meeting rooms.
Vienna, Austria
Yoana Stefanova's Location
Vienna, Vienna, Austria, Austria
About Yoana Stefanova

Yoana Stefanova is a Center and Community Manager | New Center Opening at Spaces. offices | co-working | meeting rooms.. They is proficient in Catalán, Inglés and German.

Yoana Stefanova's Current Company Details
Spaces. offices | co-working | meeting rooms.

Spaces. Offices | Co-Working | Meeting Rooms.

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Center and Community Manager | New Center Opening
Vienna, Austria
Website:
spacesworks.com
Employees:
567
Yoana Stefanova Work Experience Details
  • Spaces. Offices | Co-Working | Meeting Rooms.
    Center And Community Manager | New Center Opening
    Spaces. Offices | Co-Working | Meeting Rooms.
    Vienna, Austria
  • Dankbar Store Ltd.
    Fundador
    Dankbar Store Ltd. Dec 2022 - Present
    Viena, Austria
    Driven by our love for candle making and the countless hours spent perfecting our craft, we decided to create a product that could share this joy with others. Thus, our candle making set was born, designed to bring the warmth and creativity of candle making into homes everywhere.
  • Spaces. Offices | Co-Working | Meeting Rooms.
    Community Sales Associate
    Spaces. Offices | Co-Working | Meeting Rooms. Oct 2022 - Present
    Viena, Austria
    - Community care:Dedicated to providing exceptional customer care striving to maintain a high level of satisfaction and build lasting relationships between the community- Event and function coordination:Organized and coordinated events and functions, overseeing every detail to ensure smooth execution and quality experiences for attendees.- Sales of flexible workspaces:Focused on selling adaptable workspace solutions, I identified client needs, presented tailored options, and closed deals to provide efficient, flexible work environments.- Administrative and operational support:Provided comprehensive administrative and operational support to customers, assisting with a wide range of tasks to enhance their overall experience.- Handling customer inquiries:Processed daily customer inquiries with professionalism and efficiency, addressing concerns, answering questions, and providing solutions to meet customer needs.
  • Meliá Hotels International
    Front Office Agent
    Meliá Hotels International Aug 2021 - Oct 2022
    Melia Vienna
    - Guest Services: Greeted guests upon arrival, managed check-ins and check-outs, and handled reservations with accuracy and efficiency.- Customer Support: Provided exceptional customer service, addressing guest inquiries, resolving issues, and offering local recommendations to enhance their stay.- Front Desk Operations: Managed the front desk, coordinated room assignments, and processed payments while maintaining accurate records.- Communication: Acted as a connection between guests and hotel staff, ensuring smooth communication and quick response to requests.- Administrative Tasks: Handled phone calls, managed emails, and assisted with booking and scheduling, ensuring all administrative duties were completed promptly and accurately.
  • Hotusa Hotels
    Front Desk Receptionist
    Hotusa Hotels Jan 2020 - Apr 2020
    Viena, Austria
    - Guest Services: Greeted guests upon arrival, managed check-ins and check-outs, and handled reservations with accuracy and efficiency.- Customer Support: Provided exceptional customer service, addressing guest inquiries, resolving issues, and offering local recommendations to enhance their stay.- Front Desk Operations: Managed the front desk, coordinated room assignments, and processed payments while maintaining accurate records.- Communication: Acted as a connection between guests and hotel staff, ensuring smooth communication and quick response to requests.- Administrative Tasks: Handled phone calls, managed emails, and assisted with booking and scheduling, ensuring all administrative duties were completed promptly and accurately.
  • Alpargatas S.A.
    Sales
    Alpargatas S.A. Apr 2016 - Dec 2019
    España
    - Customer engagement: Welcomed and assisted customers, provided product information, and ensured a positive shopping experience.- Sales Operations: Processed transactions accurately, handled various payment methods, and managed point-of-sale systems efficiently.- Inventory Management: Monitored stock levels, organized merchandise displays, and coordinated with the inventory team to ensure product availability.- Visual Merchandising: Maintained attractive and organized product displays to maximize sales potential and brand representation.- Team Collaboration: Worked closely with the sales team to achieve targets, participated in training sessions, and contributed to a cohesive work environment.
  • Meliá Hotels International
    Guest Experience
    Meliá Hotels International May 2019 - Oct 2019
    Gran Melia De Mar
    Provide high service quality standards for a satisfactory customer experience. Taking inbound calls, deal with any doubt and customer requests in order to meet their needs and expectations. Advice and book entertainment activities and excursion. Handling with guests complaints and providing solutions to different issues.As Hostess in the restaurant, I was in charge of greeting and welcoming the guests, checking bookings and accommodate them. Explain them the restaurant procedure and menu. Also provide them a response to all the requirements they could have.
  • Meliá Hotels International
    Credit Management
    Meliá Hotels International Nov 2016 - May 2019
    Mallorca, España
    - Credit assessment: Evaluated the creditworthiness of potential and existing clients through detailed financial analysis and risk assessments.- Risk management: Developed and implemented credit policies and strategies to minimize risk and ensure timely payments while maintaining positive client relationships.- Debt collection: Managed the collection of outstanding receivables, negotiating payment terms, and working closely with clients to resolve any issues related to overdue accounts.- Reporting & analysis: Prepared and presented regular reports on credit performance, identifying trends, and making recommendations for improvements.- Client communication: Maintained clear and professional communication with clients regarding credit terms, payment schedules, and any credit-related inquiries.- Collaboration: Worked closely with sales, finance, and legal teams to align credit policies with overall business objectives and ensure seamless operations.

Yoana Stefanova Education Details

Frequently Asked Questions about Yoana Stefanova

What company does Yoana Stefanova work for?

Yoana Stefanova works for Spaces. Offices | Co-Working | Meeting Rooms.

What is Yoana Stefanova's role at the current company?

Yoana Stefanova's current role is Center and Community Manager | New Center Opening.

What schools did Yoana Stefanova attend?

Yoana Stefanova attended Lik Akademie Für Foto Und Design Gmbh, Universitat De Les Illes Balears, Universitat De Les Illes Balears.

Who are Yoana Stefanova's colleagues?

Yoana Stefanova's colleagues are Tayllen Munoz, Luca Travaglini, Alba C., Luci Hoepers, Collus Lau, Jean-Michel Lavalette, Lucy Thiedecke.

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