Yoberney Ortiz Email & Phone Number

Lincoln, Rhode Island, United States

Lincoln, Rhode Island

Providence, Rhode Island Area

• Credited over $2 million dollars of Claims Loss Credits weekly by processing hundreds of checks, EFT’s, and memo’s ensuring the company account is correctly credited and balanced.
• Created hundreds of cash receipt entries inside the ID3 application weekly ensuring the information is correct and ready to be processed.
• Prepared and scanned all mutual payments received through the mail for bank deposit before 2pm every day ensuring all the money reaches the bank safely on the same business day and allowing the team to continue with.

United States

• Completed over 30 suspense payments daily by conducting research using various software applications to find and correctly apply insurer’s information
• Researched and balanced over 150+ payments daily without errors using Mavro Keying Station ensuring the payments are applied on time before the daily deadline
• Administered and examined daily AMS mail of 100+ payments, returns, and applications for no errors decreasing preparation time for manual scanning

Central Falls, RI

• Updated 50+ city records, including city ordinances, park rentals, and invoices monthly which enabled the Parks & Recs department to focus on pending events
• Examined and edited worksheets for event budgets, internal/external customer databases, and city violations; increasing co-worker efficiency when accessing those files by 20%
• Resolved customer problems and processed information requests increasing customer satisfaction by 15%

Wrentham, MA

• Oversaw Abbot/Drever Furnaces by auditing the products hourly, identifying those that do not meet requirements, and inspecting fluids/temperatures of the separated stages of the furnaces which resulted in an average of.
• Operated forklifts daily to transport pallets of merchandise to their respective loading zone minimizing delivery complications and missing products

Slaterville, RI

• Utilized various welders and welding methods, such as Stick welders, MIG welders, and torches enabling me to weld all kinds of ferrous metals daily, increasing productivity and reducing errors during daily tasks
• Diagnosed problems including inoperative controls, defective machinery, and worn belts daily, minimizing machinery down time by over 20%
• Managed daily, weekly, and monthly maintenance of heavy equipment by scheduling upcoming maintenance, evaluating the machinery for foreign damage and performing regular maintenance which budgeted company emergency.

Associate'S Degree, Business Administration And Management, General

Information Technology

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