Remote Support Engineer
Current- VDI L1 Support for VDI Client Machine.
- Work on vSphere 4.0/5.0/5.1 and vCenter.
- Providing remote support for user by tools like Microsoft Lync, Remote desktop Control.
- Installation, troubleshooting and updating of Windows Operating Systems WIN 7 & WIN8
- Installation and troubleshooting of software such as MS office 2013, Barava, Adob,JAVA etc.
- Maintaining the virus free environment by keeping anti-virus MacAfee client up to date.