Who is Yogesh Kumar? Overview
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Quick answer
Yogesh Kumar is listed as Analytics Engineer III at Novo, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Yogesh Kumar.
Yogesh Kumar previously worked as Analytics Engineer II at Novo and Senior Business Analyst at Zomato. Yogesh Kumar holds Bachelor Of Management Studies (Bms), Marketing from Delhi University.
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Email format at Novo
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Novo
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Profile bio
About Yogesh Kumar
I am a dedicated data science professional with 3.5 years of experience in Business & Data Analytics, who has contributed significantly to companies' growth through data-driven decision-making. Managing projects revolving around ensuring the accuracy and integrity of rate cards with an annual payout of Rs 3000 Cr. ($369 Million) to delivery partners, I have been instrumental in leveraging data insights to drive business success.Examples of my work include:1. At Zomato, as a Business Analyst, I successfully revamped the rate card planning system, achieving a 2.5% improvement in model accuracy. This dynamically created rate card adapts to business needs at the zone level, facilitating payments for 2 Million daily orders.2. At Cars24, I played a key role in increasing customer satisfaction scores by 15% and reducing grievance ticket count by 32% using data-led insights that empowered better decision-making, resulting in improved customer experiences.I am passionate about opportunities that allow me to transform data into actionable strategies that positively impact both businesses and their customers.I love connecting with new people; you can reach out at yogesh.olla@gmail.com. Let's collaborate and create data-driven success stories together!
Current workplace
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6 roles
Yogesh Kumar work experience
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Analytics Engineer Ii
Current
Feb 2024 - Present
Senior Business Analyst
Aug 2023 - Jan 2024
Business Analyst
Nov 2022 - Jul 2023
Business Analyst - Cx
- Collaborated closely with the training and quality teams to identify and address root causes of grievances, resulting in a significant 32% reduction in grievances within six months.
- Streamlined data flow system by integrating vendor data through APIs with internal data, creating a hygiene metrics warehouse for efficient business performance monitoring, and daily report generation, and saving 25.
- Analyzed customer feedback data, identifying key patterns and trends. This analysis contributed to targeted service improvements, leading to a 15% increase in customer satisfaction scores.
Oct 2021 - Nov 2022
Analyst
- Streamlined PPI Repayment Process: Reduced processing time by 30 seconds & boosted productivity by 7% by automating gazette checks search.
- Successfully delivered payment worth £200K to customers eligible for PPI remediation.
- Developed a comprehensive dashboard to track cases, categorize by risk level & regulatory requirements, analyze data, generate reports, and monitor KPIs.
Jan 2020 - Oct 2021
2 education records
Yogesh Kumar education
Bachelor Of Management Studies (Bms), Marketing
High School (Cbse), Pcm With Computer Science
FAQ
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What company does Yogesh Kumar work for?
Yogesh Kumar works for Novo.
What is Yogesh Kumar's role at Novo?
Yogesh Kumar is listed as Analytics Engineer III at Novo.
Where is Yogesh Kumar based?
Yogesh Kumar is based in Delhi, India, India while working with Novo.
What companies has Yogesh Kumar worked for?
Yogesh Kumar has worked for Novo, Zomato, Cars24, and Natwest Group.
How can I contact Yogesh Kumar?
You can use AeroLeads to view verified contact signals for Yogesh Kumar at Novo, including work email, phone, and LinkedIn data when available.
What schools did Yogesh Kumar attend?
Yogesh Kumar holds Bachelor Of Management Studies (Bms), Marketing from Delhi University.
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