• 10 years of comprehensive experience Operation Manager, Application Development,ERP Implementation ,Business Analyst for large onshore-offshore projects. • Techno Functional Analyst in Automotive Manufacturing domain with core expertise in DMS/CRM• Understanding Clients requirements, mentor clients through Use-case documents, presentations • Comprehensive understanding of Software Management Life Cycle with proficiency in mapping business requirements, application design, development, integration, testing and troubleshooting for Industrial Automation and Information Systems Management. • Project Implementer for CRM (SI Power Project) & looking after Bundi & Tonk District Rollout, Implementation & Post Rollout Support.• Served as Single Point of Contact for Clients, understanding current business processes, gathering new business user requirements and mapping them into solutions; excellent track record of coordinating customer support issues to ensure positive impact on customer satisfaction.• Working as Regional Lead (Western Region) for News Page DMS Deployment with Wipro for RB Project.• Currently Working as Regional Lead for GDMS 2.0 DMS Deployment and L1 Support for KIA Motors • Currently Working as Regional Lead for MDW DMS Deployment with Wipro for Mahindra & Mahindra Project

I am having total 5+ year of experience as IT Engineer & Technical Support. Currently working as rollout mangar At Hcl & I have experince (Mahindra Dealer World) & looking after North Zone for MDW Rollout, Implementation & Post Rollout Support