Yogesh Sukhdeo Email & Phone Number

United States

FBCO full balance charge off, Repossession, Reinstatement, Settlements

Orlando, Florida, United States

Maintained a consistently professional demeanor while advising customers on necessary actions and strategies for debt repayment and settlement, including navigating the billing system and incoming verifications.● Streamlined with repossession agents on new leads and provided further guidance upon vehicle recovery, including instructions for redemption hold or auction sale, ensuring streamlined management of repossession processes.● Maintained up-to-date knowledge of legislation (FDCPA, FCRA, GBLA, CFPB) and used skip tracing tools (Accurint LexisNexis, Experian, TLO Equifax), internet searches, and LPR/DRN software, collaborating with Repossession agents and updating leads in RDN via Salesforce CRM for regulatory compliance and effective lead management.● Notified credit departments, ordered vehicle repossession, and turned over account records to attorneys when customers failed to respond to collection attempts, improving the debt recovery process and overall efficiency.● Organized debt repayment and established repayment schedules based on customer financial situations, all while upholding a strong ethic and demonstrating excellent problem-solving abilities when faced with challenging customers.● Integrated computer databases, credit reports, public records, tax and legal filings, and various resources to locate individuals and compile information for investigations, thereby enhancing the efficiency of research processes.● Traced non-compliant customers to new addresses by inquiring at post offices, telephone companies, and credit bureaus or by questioning neighbors, improving the success rate of debt recovery efforts and utilizing phone calls.● Achieved a successful monthly recovery of $258K through refined processes and stakeholder meetings for pipeline evaluation.

Lake Mary, Florida, United States

Contacted borrowers with delinquent accounts to secure payment in full or negotiate feasible repayment plans, thereby proactively mitigating potential losses and ensuring the organization's financial stability through efforts to cure overdue debts.● Collaborated with clients to discern their specific financial goals and develop effective strategies for achievement.● Assessed payment schedules and effectively communicated with borrowers holding delinquent accounts to secure collateral and total payments or negotiate feasible repayment plans, ensuring timely resolution of overdue debts.● Orchestrated customer complaints effectively, taking appropriate resolution action while meticulously preparing detailed reports for delinquent accounts and promptly forwarding irreconcilable ones for charge-off collector action.

Orlando, Florida, United States

• Devalued policy liabilities precisely upon identifying substandard risks, promptly applying relevant endorsements, or implementing adjusted ratings to ensure risk secure, efficient, and profitable allocation.• Examined documents precisely to assess risk levels based on factors such as applicant health, financial standing, and asset valuation, providing indispensable insights for strategic decision-making processes.• Declined to underwrite policies with excessive risks, safeguarding the company's financial stability and esteemed reputation through meticulous risk assessment and steadfast adherence to prudent underwriting standards.

New York City Metropolitan Area

• Operated computers with accounting software to meticulously record, store, and analyze information, ensuring precision and efficiency in data management processes while facilitating well-informed decision-making.• Executed financial calculations, encompassing amounts due, interest charges, balances, discounts, equity, and principal, ensuring precise accuracy in financial records and facilitating informed decision-making processes.• Classified, recorded, and summarized numerical and financial data diligently to compile and maintain financial records, utilizing journals, ledgers, and computer systems, ensuring accuracy and efficiency in financial management.