Solving for Better !!

Leading and mentoring a team of support engineers to deliver exceptional technical support to Google Cloud customers.Setting clear goals, objectives, and performance expectations for the team, and providing regular feedback and coaching.Collaborating with other teams within Google Cloud to prioritize and escalate customer issues as needed, ensuring timely resolution.Identifying trends and patterns in customer issues to drive process improvements and enhance the overall customer support experience.Serving as a technical escalation point for complex customer cases, leveraging your expertise to guide the team in troubleshooting and problem-solving.Contributing to the development of support tools, documentation, and training materials to empower both the team and customers.Representing the support team in cross-functional meetings and initiatives, advocating for customer needs and driving alignment across the organization.

Seeking a Cloud Support Engineer with a strong background inGWS (Google Workspace) to provide exceptional technical supportand guidance to our clients. The ideal candidate will leverage theirexpertise in cloud services to troubleshoot and resolve complexissues, ensuring optimal system performance and reliability.

I have completed python internship in twowaits technologies pvt lmt and it was a great experience to meet achintya gaumat sir who was our guide in this internship.