• Implemented and managed Palo Alto Firewall Solutions to establish perimeter level security.• Administered IPS, IDS, and other security controls.• Monitored Security events from SIEM tools (Splunk) to determine intrusion and malicious attempts. • Collaborated with various IT teams to make coordinated efforts to mitigate potential threats.• Monitored End point modifications and privilege escalations with EDR ( Wazuh)• Researched and performed a detailed analysis of various vulnerabilities in the organization’s infrastructure and recommended working solutions for complex problems.• Managed Identity access roles in the Windows Active Directory environment.• Deployed different VMs (Security solutions, Endpoints, etc.

• Calling US Insurance companies on behalf of physicians and carry out a further examination on outstanding Accounts Receivables.• Prioritize unpaid claims for calling according to the length of time it has been outstanding• Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.• Co-ordinated with team and prioritize on aging claims.• Researched billing errors and discrepancies to initiate corrective action.

• Call Insurance companies on behalf of physicians and carry out a further examination on outstanding Accounts Receivables.• Prioritize unpaid claims for calling according to the length of time it has been outstanding• Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.• Used scripted conversation prompts to convey current account information and obtain payments.• Regularly monitored accounts to identify overdue balances and potential areas of risk.• Researched billing errors and discrepancies to initiate corrective action.