Project Delivery Manager
Current
Mar 2022 - Present
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Yogeshwar Joshi Email & Phone Number
Project and Service Delivery Manager- ITIL/ ITSM Consulting and Service Delivery
at
Infosy
1 work email found
@bmc.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Project and Service Delivery Manager- ITIL/ ITSM Consulting and Service Delivery
Location
Pune, Maharashtra, India
Company size
Who is Yogeshwar Joshi? Overview
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Quick answer
Yogeshwar Joshi is listed as Project and Service Delivery Manager- ITIL/ ITSM Consulting and Service Delivery at Infosy, a with 4 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at bmc.com and a matched LinkedIn profile for Yogeshwar Joshi.
Yogeshwar Joshi previously worked as Project Delivery Manager at Infosy and Project Manager at Wipro Limited. Yogeshwar Joshi holds M.C.A, Computers from Ipg College An Affiliate Of Osamania University.
Company email context
Email format at Infosy
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{first}_{last}@bmc.com
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Profile bio
About Yogeshwar Joshi
11+ Years of experience in IT Service DeliveryIT Service ManagementITIL Consulting (Architect Level)IT Operations ManagementIT Project/ Program ManagementBusiness Relationship Management Business Continuity ManagementPricing/ Budgeting/ Invoicing/ Contracting/ Procurement/ Revenue and Business ManagementService Catalogue ManagementHuman Resource Management (including recruitment)Vendor/ Business Partner/ Stakeholder ManagementChange Management- Business and ServicesRisk ManagementService Level ManagementEscalation/ CSAT/ Contract ManagementIT Service Quality Assurance/ Quality ManagementAvailability and Capacity ManagementIT Audit & ComplianceIT Service Transition ManagementIT Service Improvements (CSI)Business Process Re-engineering/ Business ModellingInformation Security ManagementIT Infrastructure SupportIT Application SupportSpecialties: End to End Service Management, IT Infra. & App. Support, IT Service Delivery, Operations Management, Service Management, Service Quality Assurance, ITIL Process Audit & Compliance, ITSM and Security Consulting, Project/ Program Management, Transition Management, Vendor Management and Client/ Business Relationship Management
Listed skills include Recruitment, Information Technology, Technology, Services, and 3 others.
Current workplace
Yogeshwar Joshi's current company
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3 roles
Yogeshwar Joshi work experience
A career timeline built from the work history available for this profile.
Project Manager
Project & Program Management for ITIL v3 Framework Implementation and various technology project and programsDefining, designing and implementing processes aligned to ITIL v3 framework.Ensuring that all the processes are institutionalized.Conducting periodic Compliance audits /assessments against defined processes and various quality models.Ensure all process fulfills the requirements and guidelines provided by ISO 20K standards.Driving the team of various process managers. Drive actions owners to fill in the process gaps.Provide suggestions and solutions related to process improvements.Conducting trainings on various ITIL v3 processes.Guide team on implementing solutions aligned with ITIL v3 & ISO 20K.Perform periodic review of processes and make necessary modifications, if required.Reporting, ensuring and facilitating closure of all non-compliances by driving/initiating corrective actions.Performing Metrics/KPI data collection related to the processes deployed, drive analysis and improvements based on them.Participate and contribute in developing service proposals/ contracts for new services.Escalate Process and Delivery compliance issues to senior management on periodic basis.Periodic review with Senior Management.Service Operation and DeliveryManaging day to day operations and delivery.Capacity and Availability management of all service CIs to ensure efficient service deliveryEnsure services are delivered as per SLA and ongoing improvement to service level against SLT.Business and service continuity managementContinual Service ImprovementsClient Handling and Escalation ManagementPartnering with other vendors of customer for cross-function servicesHuman Resource and People ManagementIdentify resource requirements, resume screening,interview, hiring, on-boarding and allocationPeriodic service reviews with Internal and Customer side stakeholdersFacilitate on various audit and compliance requirement and represent account as an auditee.
Aug 2014 - Mar 2022
Staff Technical Support Analyst
Jun 2007 - Aug 2014
2 education records
Yogeshwar Joshi education
M.C.A, Computers
Ipg College An Affiliate Of Osamania University
Education record
Certifications
FAQ
Frequently asked questions about Yogeshwar Joshi
Quick answers generated from the profile data available on this page.
What company does Yogeshwar Joshi work for?
Yogeshwar Joshi works for Infosy.
What is Yogeshwar Joshi's role at Infosy?
Yogeshwar Joshi is listed as Project and Service Delivery Manager- ITIL/ ITSM Consulting and Service Delivery at Infosy.
What is Yogeshwar Joshi's email address?
AeroLeads has found 1 work email signal at @bmc.com for Yogeshwar Joshi at Infosy.
Where is Yogeshwar Joshi based?
Yogeshwar Joshi is based in Pune, Maharashtra, India while working with Infosy.
What companies has Yogeshwar Joshi worked for?
Yogeshwar Joshi has worked for Infosy, Wipro Limited, and Bmc Software.
How can I contact Yogeshwar Joshi?
You can use AeroLeads to view verified contact signals for Yogeshwar Joshi at Infosy, including work email, phone, and LinkedIn data when available.
What schools did Yogeshwar Joshi attend?
Yogeshwar Joshi holds M.C.A, Computers from Ipg College An Affiliate Of Osamania University.
What skills is Yogeshwar Joshi known for?
Yogeshwar Joshi is listed with skills including Recruitment, Information Technology, Technology, Services, Support, Technical Support, and Platform.
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