Yohanis Smith Email & Phone Number

Houston, TX, US

Houston, Texas Area

Responsible for performing internal audit analysis on financial and risk management operations of the organization and recommending improvements in the present work structure, policies, functions, and systems, etc. to enhance the quality in the risk environments.

Maryland, Virginia, And West Virginia

Developed and managed a team of agents in building and maintaining a quality customer base. Built and maintained accounts through relationships, client education, and timely claims submission.

Nationwide

Managed the Cash-in-Transit (CIT) Department overseeing both field and office personnel. Responsibilities included engaging clients, coordinating projects, programs development to include identifying the approach (compliance and risk-based), programs analysis, customizing auditing tools, standards creation, quality and control of work product, staff.

Nationwide

Case management and liaison between field investigators, varied resources, and clients; engaging in loss investigations; conducting background investigations and other research. In addition, traveled nation-wide doing compliance surveys, cash audits, and surveillance involving armored car operations reviewing personnel controls, access controls, vault.

Central And South Texas

Internal/external investigations, CCTV planning and installation (covert and overt), management training, responsible for auditing of multiple locations to review financial, operational, safety and security aspects of store activities, supervision and training of shoplifting agents and asset protection specialists.

San Antonio, Texas Area

External/internal investigations, store audits, safety training and meetings, in addition to the handling of both workers compensation and general liability claims.