Yolanda Austin

Yolanda Austin Email and Phone Number

Master's degree at Colorado Technical University @
Yolanda Austin's Location
Covington, Georgia, United States, United States
Yolanda Austin's Contact Details

Yolanda Austin personal email

n/a
About Yolanda Austin

Reliable, relatable, and a career driven individual. Works well in fast paced, highly visible, evolving atmosphere. Energetic and a great persuader for performance. Understands the importance of being employee focused and one to promote employee engagement. My objective is to obtain a leadership position that will afford me the opportunity to exercise skills necessary for me to impact internal customers, potential customers and investors, as well as external customers through customer service skills and leadership experience. Manage the integrity of the database while supporting the ACompany's vison to continue to expand the business within marketsReference addressable interfaces and all related softwoare applications winin DSTOversees projects that require "mass" to the DDp billing system for the MIS as well as with other departmentsExpert in working out of two billing systems Amdocs and CSG

Yolanda Austin's Current Company Details
Department of Veterans Affairs

Department Of Veterans Affairs

Master's degree at Colorado Technical University
Yolanda Austin Work Experience Details
  • Department Of Veterans Affairs
    Advanced Medical Support Assistant
    Department Of Veterans Affairs Jul 2018 - Present
    Decatur, Georgia
     Administrative scheduling and appointment coordination for diagnostic testing, and consultative appointments for many clinical services, while providing excellent customer service and adhering to VA local, National, and Service policies and procedures. Provide administrative support to Physicians, medical support staff, Social Workers, Dietitians, and other administrative and professional staff throughout the Primary care Service area.  Completed Congressional (patient complaints) and communicate to the appropriate staff members. Developed and maintained a process for consults for the Medical Center. Educates staff and referral sources in the use of the consult process. Coordinates and monitors the consult process intervening when necessaty to ensure positive outcome. Prepared patients for clinic visists, Monitor means test process and verify Insurance Buffer, schedule appointments and utilize the Veterans Choice Lists and/or Electronic Waiting List accurately in a timely manner Initial point of contact for patients and their beneficiaries seeking eligibility, benefits information,and medical education. Interpret and verify provider orders.
  • Dekalb County Government
    Utilities Specialist
    Dekalb County Government Aug 2017 - Jun 2018
    Decatur, Georgia
     Maintains accounts receivable and prepares appropriate invoices, statements, and related financial reports Corrects and re-bills claims as necessary Sets up rates, services, and any other functions in the billing systems. Troubleshoots and investigates errors and unforeseen results as they relate to provisioning and billing Reviews and analyzes the effectiveness and efficiency of existing systems and recommends and develops strategies for improvement. Ensures correct and timely billing statements are sent within UCO Systems and reconciles customer accounts to facilitate management of cash flow.
  • Comcast Cable
    Business Analyst
    Comcast Cable Jan 2006 - Sep 2016
    Atlanta, Georgia
    Maintains the integrity of the database while supporting the ACompany's vison to continue to expand the business within marketsReference addressable interfaces and all related softwoare applications winin DSTOversees projects that require "mass" to the DDp billing system for the MIS as well as with other departmentsExpert in working out of two billing systems Amdocs and CSG
  • Imrg/Pbgc
    Senior Pension Analyst
    Imrg/Pbgc Jan 2000 - Jan 2006
    Responsible for calculating and processing pension payments. Making sure the benefit dtermination letters were accurate. Attend partipant meetings to allow the customer to know thedirection of the plan.

Yolanda Austin Skills

Leadership Team Building Powerpoint Human Resources Voip Account Management Sales Data Entry Customer Retention Customer Satisfaction Troubleshooting Telecommunications Software Documentation Team Leadership Process Improvement Administrative Assistants Outlook Microsoft Office Microsoft Word Microsoft Excel Employee Relations Training Time Management Employee Training Customer Service Telephony Management Accounts Payable Call Centers Accounts Receivable Analysis Billing Systems Telephone Skills Access Administrative

Yolanda Austin Education Details

Frequently Asked Questions about Yolanda Austin

What company does Yolanda Austin work for?

Yolanda Austin works for Department Of Veterans Affairs

What is Yolanda Austin's role at the current company?

Yolanda Austin's current role is Master's degree at Colorado Technical University.

What is Yolanda Austin's email address?

Yolanda Austin's email address is yo****@****ast.com

What schools did Yolanda Austin attend?

Yolanda Austin attended Colorado Technical University, University Of Phoenix.

What skills is Yolanda Austin known for?

Yolanda Austin has skills like Leadership, Team Building, Powerpoint, Human Resources, Voip, Account Management, Sales, Data Entry, Customer Retention, Customer Satisfaction, Troubleshooting, Telecommunications.

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