Yolanda Evette Smith Email & Phone Number

United States

• Review and respond to credit bureau disputes via online vendor (e-oscar) and written disputes.
• Process daily loan servicing related mail and correspondence.
• Manage email inboxes from third parties and respond accordingly.
• Review property profiles on a quarterly basis for 2nd lien portfolio to determine lien status and equity position.
• Assist with the quality control of the monthly subservicer Invoice.
• Maintain a working knowledge of servicing policies and… Show more

Burbank, CA

• Reviewed files as title is completed, identify possible clouds on title and obtain clearance, requested title revisions
• Prepared affidavits and payoff statements, deeds, subordinations, HUD Settlement Statements
• Coordinated signings with clients and mobile notaries using internal database, uploaded documents to be signed, confirmed signings
• Reviewed recordable documents, e-record, mail ins to different counties with proper forms, handled/made corrections to rejected documents… Show more
• Reviewed recordable documents, e-record, mail ins to different counties with proper forms, handled/made corrections to rejected documents, followed-up with counties on recordation of documents and delayed recordings
• Uploaded all e-record documents to site and processed recordation, entered recording and/or rejection information for e-records and out to counties

Westlake Village, CA

• Reviewed, researched and resolved complex post funding adjustments received from both internal and external clients.
• Validated accuracy of the fees and/or penalties assessed. Placed controls for an error free outcome considering the volume and the dollar amount importance.
• Assisted and communicated with writing policies and procedures for multiple processes
• Coordinated with multiple departments to facilitate timely resolution within Service Level Agreements
• Ability to… Show more
• Ability to handle multiple complex functions concurrently and independently Correspondent Lending/Research & Adjustment Rep IIBank of America Home Loans

Canoga Park, CA

• Performed all duties relating to processing payroll for 900+ employees
• Prepared job cost/labor reports by accumulating data including hours worked, taxes, commissions, and reimbursements
• Determined payroll liabilities by calculating employee’s federal and state taxes, garnishments, workers compensation payments and employers social security
• Communicated with Management to guarantee timely payroll submission
• Performed accurate data entry for all new hires, terminations… Show more
• Performed accurate data entry for all new hires, terminations, insurance coverage and job titles while maintaining and protecting employee’s information.

West Hills, CA

• Verified patients ‘eligibility for insurance and process claims
• Calculated and processed all adjustments for various departments
• Resolved patient complaints and billing issues
• Entered patient visit information and follow-ups

Van Nuys, CA

• Lead Biller for all Statewide Medicare and Medi-Cal Insurance
• Process all claims, adjustments, billing and re-billing for corporate medical facilities, nursing homes and doctors
• Researched and filled appeals as needed

Education record

Completed training covering all aspects of business. Curriculum included: Business Communications, Customer Service, Leadership, Sales.

High School, General