Yolanda Borja Email & Phone Number

Málaga, Andalusia, Spain

London, England, United Kingdom

• Established and maintained relationships with consumers, teams, and public groups.
• Responded to requests for information release or press conferences from the media or was designated spokesperson for source of information.
• Assisted in the writing of press releases and other media communications to promote business interest.
• Studied and implemented organisation’s objectives, promotional policies, and needs to assist in building of public relations strategies that influence… Show more
• Studied and implemented organisation’s objectives, promotional policies, and needs to assist in building of public relations strategies that influence public opinion and promote products, ideas, and services.
• Collaborated with team in the planning and executing of private, promotional, company and client events.

London, United Kingdom

London, England Metropolitan Area

• Collaborated with Marketing to develop and deliver branding strategies across entire spectrum of disciplines including media and public relations, management, internal communications, brand management advertising.
• Contributed to the development of client’s key messages, and creating and maintaining appropriate and consistent language, tone, and terminology across all media.
• Assisted as ‘brand guardian’ ensuring… Show more
• Assisted as ‘brand guardian’ ensuring utilisation of the brand templates and writing style and application of the brand guidelines to ensure consistency internally and externally.
• Identified risks that presented potential damage to the client’s reputation and aided when required to support the activity of the team.
• Developed and built positive relations with our stakeholders, both internally and externally.

London, England Metropolitan Area

• Planned and developed business operations to align workflow for optimal area coverage and customer Satisfaction.
• Responsible for recruitment, training, coaching, and managing performance level of team.
• Provided training to team on food preparation and customer satisfaction.
• Responded to patron complaints with solution driven responses.
• Assisted team with waitron duties and front of house when busy.
• Increased revenue and promoted return of business through engaging… Show more