Yong Son Email & Phone Number

Australia

On a mission to help 1000 working professionalsWhat I help with- Lose fat, gain strength, and feel less stiff- Teaching how to eat when out for food and drinks with colleagues- Developing long term systems for success- Restoring your your relationship with food, exercise, and body- Troubleshooting your sleep and stress management for vitality

Ashfield, New South Wales, Australia

Ashfield, NSW, Australia (July 2022 - Current)Newington/Parramatta, NSW, Australia (May 2021 - July 2022)

- Responsible for growing the Zeno App userbase through Social Media Platforms (Tiktok, Instagram & Youtube)- Tiktok (100k+ followers), IG (3k followers), YT (20k+ subscribers)- Assisting with the development of the app by applying fitness knowledge working closely with developers - Creation of short form content and text based content- Create articles based on strength training and nutrition for SEO purposes

Sydney, New South Wales, Australia

Assisting with client and adviser enquiries regarding BT's Wealth Management platform, Panorama. Main responsibilities:- Provide technical support for the Panorama Platform- Answer enquiries on superannuation and investments- Liaise with multiple stakeholders to resolve complex enquiries

Sydney, New South Wales, Australia

In response to Covid-19, Westpac has formed response teams to deal with the large call volumes from customers enquiring about their products with BT. My role as a CRC is to respond to inbound calls to assist customers regarding their superannuation, specifically relating to the Australia Tax Offices (ATO) initiative of "Early Access to Super', allowing struggling Australian's early access to their funds.Main responsibilities include:- Assisting advisers and customers enquiries about BT superannuation fund- Providing information to customers about the Covid-19 early access scheme- Keeping up to date with changing regulations - Inspecting outbound emails checking for relevancy, accuracy and detail

Sydney, Australia

JB Hi-Fi is Australia's largest home entertainment retailer with an endless range of consumer electronics from the most reputable brands.My role as a Storeman is to maintain and manage the smooth operations of the storeroom. I have developed many invaluable transferrable skills from this part-time role, ranging from interpersonal skills, communication and work ethic just to name a few.Main responsibilities include:Maintaining communication between managers and colleagues to manage stock logistics.Facilitating repairs through clear communication between customers and repairers.Monitoring goods in and out, safely and efficiently moving and handling items and keeping stock records.Ensuring customers are provided with correct online orders in a timely manner through various time management and organisational techniques.

Sydney, Australia

Asendium is a revolutionary financial planning software designed by financial planners for financial planners. We simplify the advice process from end to end to eliminate the complexities involved with providing financial advice.My role is provide financial planners and their staff with Software solutions making their experience with Asendium as seamless as possible. Some of the tasks include:Understanding and conveying the financial planning process and wealth management.On-boarding and training of financial planners and their staff on Asendium’s Fintech solution with great relationship management and development.Financial modelling using Excel for financial products and strategies.

Jakarta

MEMBER.ID is a loyalty consulting and technology firm helping brands and businesses create long-term loyalty solutions using our 4 main approaches of Design, Build, Operate and Trade. Successfully completed a Business Internship program with Uts BUILD (Beyond UTS International Leadership Development). As an initiative of the Australian Government’s Foreign Policy, the New Colombo Plan aims to strengthen Australia’s relations with our region and enhance our capacity to engage with our Indo-Pacific neighbours in the future. Through supporting a select number of undergraduate students to undertake language training, study and internships throughout our region, the New Colombo Plan aims to lift regional knowledge, strengthen links with our neighbours and equip people to support and grow these relations in the future.Some of the tasks performed:Assisted with product development through conducting extensive market research on clients industries.Created data charts and graphs for presentations and pitches to new and prospective clients.Helping with social media posts checking literacy, content, and relevancy.Supported the design of loyalty programs for clients.

Ermington

- Provided quality customer service in a busy retail environment- Adhered to strict rules and regulations ensuring business integrity and trust- Demonstrated effective interpersonal skills to satisfy customers

Sydney, Australia

- Initiated in achieving key sales targets and KPI’s (average sale, items per sale, etc)- Facilitated in fitting room operations and standards- Processed shipment and ensured merchandise is presented on the floor in due time- Exhibited teamwork skills communication with a team of over 15 people at peak times

- Delivered exceptional customer service to our valued members and guests- Greeted our guests whilst ensuring service areas are immaculately presented at all times- Promoted menu options and promotions, preparation of beverages and provided table or tray service

Bachelor Of Commerce - Bcom, Finance, General, Gpa 3.22

Activities and Societies: UTS BUILD (Beyond UTS International Leadership Development) Program Graduate New Colombo Plan Scholarship.

Bachelor Of Business, Business

Activities and Societies: Sustainability Hackathon. Participation in short term exchange through Internship Program. Successful completion.

Bachelor Of Business, Entrepreneurship/Entrepreneurial Studies, A

Activities and Societies: International evening A two week intensive summer course, studying 'The Entrepreneurial mindset' led by Gerome.

Higher School Certificate, Atar: 89.5