Yon Jimenez-Macuso Email & Phone Number

San Francisco Bay Area

● Data systems implementation and management, ensuring effective data collection, tracking and reporting processes across 7 REDF programs. ● Provide user support for Salesforce, Tableau, Dropbox and other applications to 25+ active internal users and to 100+ external users (REDF grantees, Impact lending borrowers and Accelerator Program participants).● Deliver monthly group trainings, ad-hoc trainings and 1:1 coaching on data systems. I document processes: step-by-step instructions, manuals with screenshots and/or short clips.● Improve Salesforce functionalities of more established REDF Programs by studying current practices and designing modifications. Project example: standardization of data collection processes and reporting requirements across 3 REDF Programs.● Determine operational goals for newer REDF Programs by studying business functions, gathering information and evaluating output requirements and formats.● Ongoing reporting and analysis: Development and implementation of reporting standards and processes. Create reports and dashboards for internal and external audiences.● Manage report & dashboard library, categorize existing reports and train internal users● Work collaboratively with Programs and Development teams to analyze performance, impact, assess data points, etc.● Serve as liaison between Development & Communications and IT Developers: as the ProjectManager, effectively coordinate data and system buildout efforts between these teams● Learning Projects: Maximize the use of external and internal dataset to demonstrate the impact of the social enterprises in the field. Example: Case study on the correlation between upskilling opportunities at a social enterprise & post-SE wage progression. ● Program Evaluation: work collaboratively with RTI International (REDF's external evaluator) and Business Analyst team to effectively implement a multi-year evaluation. Lead on Cost-Benefit Analysis.

San Francisco Bay Area

● Led the implementation of a new evaluation process across five training centers and involving 40+ staff and instructors to track users’ needs, satisfaction and impact. Obtained national recognition for Evaluation efforts.● Oversee the monitoring, evaluation and reporting of programs and technical projects such as modeling of CRMs, website development, online directories, user data collection online tools, etc. ● Manage and leverage relational databases to generate insights on clients, businesses, marketing and impact and provide timely, reliable and accurate data. ● Present data to show performance, growth and opportunities to Staff, Board, funders and other stakeholders. ● Ensuring compliance with the ongoing process of client data collection, entry, and analysis. I also develop M&E internal policies. Data modeling from M&E conceptual models to logical models to physical schemas● Work collaboratively with Staff to analyze program performance monitoring and reporting processes, assess data points to track client/business outcomes and success, conveying organizational impact, evaluating program impact vs. cost, and service quality standards. ● Delivered 1-1 and group trainings for 100+ on impact measurement and tracking systems, setting and actively managing priorities for a 5-person data team. Provided ongoing coaching and supervision to staff, volunteers and interns.● Strengthened Renaissance’s brand by pictorializing the impact, measuring the effectiveness of marketing campaigns, social media and brand awareness, analyzing marketing trends, designing and executing new communications systems.● Manage and conduct periodic client outcome surveys, analysis and follow up. I analyze survey data and prepare annual dashboards to identify insights, key trends, patterns, as well as actionable items and recommendations. I also manage third-party research and evaluation projects

San Sebastian

● Designed curriculum and taught business development and feasibility (market research, financial projections, etc.) classes to 100+ students. Managed 16 workshops: online marketing, customer service, e-commerce and social media.● Supported 24 entrepreneurs on the development of their business plans. 83% launched their businesses within a year.● Led coordination and promotion of annual event with 400+ guests. Attendance increased by 14% from past year. ● Responsible for external communications to 5,000+ small business owners, retail managers and government agencies. Provided one-on-one in-depth assistance to 200+ small business owners in various capacities.● Implemented a marketing project management tool to improve efficiency and performance.

San Sebastian, Spain

● Managed two government and educational institutions programs about youth and entrepreneurship, leading two teams of 5 interns each. Responsible for project planning, execution and evaluation, marketing, reporting and curriculum.● Coordinated and led numerous events, workshops and focus groups for 400+ students and instructors to gather information about their needs.● Developed projects and programs, identify scalability opportunities and implement mechanisms to reach a larger number of stakeholders.● Responsible for online outreach to 20,000+ students and instructors, and public speaking at programs, events, conferences for different audiences, including heads of public and private institutions. ● Designed campaigns to engage students and instructors and to build awareness. Youth participation increased 30% in two years.

Lasarte-Oria

● Managed government grants provided to 150+ low/moderate income people. Grants value over $180K.● Offered customer service and administrative assistance to 1,000+ social services beneficiaries. ● Responsible for general office operations, customer service, data gathering, filing and other administrative tasks.

Usurbil, Gipuzkoa, Spain

● Analyzed brand identity and positioning by designing and managing data collection processes and administering surveys and conducting in-depth interviews with the company's stakeholders.● Researched the company's competition for all the new work areas/services offered to clients: 1) development of social inclusion and integration plans, 2) implementation of leadership processes, 3) research of new markets and 4) financial and economic consolidation support. Internship agreement between Elhuyar-Zubize Consulting and Mondragon University. Thesis in Basque.

Master'S Degree, Business Administration And Management, Marketing

Certificate, Social Sector Leadership

Diploma, Business Administration & Marketing

10-month student exchange program

Bachelor'S Degree, Business Management & International Trade

Thepowermba Program, Business Administration And Management, General