My Duties and Responsibilities:- Maintain and develop internal operational processes.- Support the day-to-day operation of the Digital & Social Media team.- Set deadlines, distribute tasks and make sure operations are running smoothly.- Make sure all deadlines are met and delivered on time.- Develop relationships with internal and external stakeholders to manage the deliverable of projects and tasks.- Liaise with internal departments, including s Accounts, Art, Production and Content teams to manage day-to-day operations, and engaging departmental colleagues when necessary.- Ensure that the resources and documentations are being stored and recorded into the internal system.- Make sure that all briefs that delivered from the Accounts team are clear and as per requirements.- Daily reporting operations updates to the upper management.- Raise flags when necessarily.- Supervising the Art and Creative team in the line with the Creative Director and the GM.- Act as a member in the ad hoc team when necessary.

My Duties and Responsibilities:- Performing research on current benchmark trends and audience preferences.- Designing and implementing social media strategy to align with business goals.- Setting specific objectives and reporting on ROI.- Define most important social media KPIs.- Manage and oversee social media content.- Measure the success of every social media campaign.- Stay up to date with latest social media best practices and technologies.- Use social media marketing tools such as Buffer, Hootsuite, Socialbakers.- Work with copywriters and designers to ensure content is informative and appealing.- Manage 16 accounts monthly.

My Duties and Responsibilities :- Manage social media accounts and monitored online presence of brands. Conceptualized and executed social media campaigns.- Researched trends and preferences.- Planned innovative social media campaign ideas. - Conducted social media test campaigns. - Working together with the CS team to solve the customer's issues day to day.- Creating a 56 posts monthly for social media pages.

My Duties and Responsibilities :- Format and check all social media channel and website content.- Create and maintain publishing schedules and rosters, all social media posts. - Responsible and management for social media moderators.- Creating a monthly report for all social media channels.- Creating a competitive analysis and social media strategy all platforms like "Facebook, Instagram, LinkedIn, Twitter, TikTok, Snapchat, YouTube“. - Acting the voice over for many projects (http://bit.ly/2Ngjqmp).- Manage 12 accounts monthly.

My Duties and Responsibilities :- Creating a content plan for social media pages. - Design presentations for potential clients.- Prepare graphical content from a variety of sources. - Creating a competition ideas. - Creating a sample of designs on photoshop.- Provide the client with a monthly report.- Working together with the creative team to enhance the designs quality day to day.- Manage 12 accounts monthly.

- Work closely with the team, motivating and coaching them. - Hosting 1-2-1’s and team meetings. - Keeping up to date with business development and new product lines. - Reporting to the Customer Service Manager. - Manage day-to-day line activities, prioritise and make risk/impact assessments within existing processes and procedures towards achieving SLAs. - Ensure training and development plans are maintained for all team members. - Use company methodology, team input and own initiative to ensure attendance and retention targets are achieved. - Manage the fair and consistent application of performance management and disciplinary measures as necessary. - Support the Operations Manager to highlight operational risks and areas for improvement. - Lead and inspire a team of sales agents to deliver excellent levels of individual/team performance and customer satisfaction. - Support the Head of Sales to deliver business targets and objectives and create a performance orientated culture. - Keep up to date with any industry changes affecting the business and relaying this knowledge back to the team. - Work with the management team to identify and deliver positive change and business efficiencies. - Deliver the allocated part of the operation within agreed budgets, service levels and business targets. - Escalate any appropriate problems to senior management. - Support the Senior Manager to highlight operational risks and areas for improvement.

- Complete store operational requirements by scheduling and assigning employees; following up on work results. - Maintain store staff by recruiting, selecting, orienting and training employees. - Maintain store staff job results by coaching, counseling and disciplining employees; planning, monitoring and appraising job results. - Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions. - Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. - Ensure availability of merchandise and services by approving contracts; maintaining inventories. - Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends. - Market merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios. - Secure merchandise by implementing security systems and measures. - Protect employees and customers by providing a safe and clean store environment. - Maintain the stability and reputation of the store by complying with legal requirements. - Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records. - Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. - Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures. - Contribute to team effort by accomplishing related results as needed. - Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers.