Heidi Young Email & Phone Number

Carrboro, North Carolina, United States

Office administration including responsibility for office equipment, employee time sheets, payment of vendors, coordinating legal clinics within the community, payment of attorney expense invoices, interviewing clients, liaison with community outreach agencies. Answering and forwarding phone calls to the appropriate entity, scheduling client meetings, assist with presentations, scanning documents, creating and closing client case files through case management system. Maintain contact with attorneys throughout the day regarding case updates, scheduling, and client messages. Assist with client correspondence, motions, and complaints. I do Advanced Directives and Wills under the supervision of my attorneys. Legal research, records retrieval, and notarizing documents. Legal Aid accepts cases in civil matters including family law, benefits, housing and consumer law.

Whitsett, Nc

• Provide caring and sensitive customer service and support, as well as patient advocacy• Data entry patient information and pertinent clinical information• Data entry prescriptions and conduct physician follow-up if necessary• Responsible for patient billing and resolving insurance adjudication errors/ rejections• Maintain patient and inventory records; maintain pending and current pharmacy inventory

Rocky Mount, Va

1993-1996 Family Educator, Step, Inc., Rocky Mount, VAProvide in-home services to families and children targeted as “high-risk”; services included, but were not limited to: recognizing family weakness/strength and drawing up and implementing a family goal/plan; parenting education; financial budgeting; pre-school education following a federally mandated outline; crisis intervention in the areas of domestic violence, drug/alcohol abuse; intervene and report all instances of child abuse/neglect, and make referrals to appropriate agencies for medical and financial needs. Keep current and accurate documentation on all family contacts and individual situations. Create age-appropriate group lesson plans for in-school socialization and plan group field trips. Create and maintain a budget for activities and supplies, as well as coordinate and participate in fund raisers.

Bachelor Of Science - Bs, Legal Studies, General, Gpa 3.74

Associate'S Degree, Paralegal Technology, Honors

Activities and Societies: Phi Theta KappaI passed every single class with a damned good grade. I worked full time and baby-sat my.

In Process, Sociology

Activities and Societies: Phi Theta Kappa, Statistics GroupI grew professionally and continued my studies. I made life-long friends.