Mike Young Email & Phone Number

QCR has developed a software product that eliminates errors in business processes!SMART the System Monitor Analysis and Response Tool eliminates omissions and mistakes by forcing adherence to business rules and requirements. SMART is a software system that melds Business Process Management (BPM), Activity Based Management (ABM) and a real-time asynchronous Quality Execution System to assure compliance to existing business rules, specifications, regulations, and requirements. The key benefit is cost savings associated with making sure everything is done right, every time, by locking down the process and using real-time decision-rules. SMART can eliminate the possibility of doing something wrong.To prove it, SMART has been in service at a major medical device company for over four years providing Zero errors, omissions and mistakes in their manufacturing operations saving an estimated $1.3 billion dollars!

Process Integrity, Inc., is a software systems development company in the field of process management, productivity improvement, quality and statistical process control. Mr. Young designed and managed the development of IQS/SMART, an Activity Based Quality Execution System. SMART written in C++ features a Graphical User Interface, Web Reporting, Open Database Connectivity, 32 bit Architecture - Windows 95/98/2000/XP & Windows NT Clients, True Client/Server Technology, Nonproprietary Relational Database - Oracle or Microsoft SQL. The .Net version of SMART is currently being delivered.

Played key role in the manufacturing start-up of Compaq, which grew explosively from $0 to $111 million in the first year and achieved Fortune 500 status in record time. Implemented quality philosophy throughout all company operations leading to zero defects on the manufacturing line; developed reputation for superior quality productDeveloped commodity team concept encompassing purchasing, engineering, manufacturing, and qualityDeveloped “road show” for suppliers in association with L.J Sevin and Ben Rosen, two members of the Board of Directors, which helped Compaq to overcome a lack of materials due to IBM and Apple monopolies over components and therefore to survive the shakeout happening in the computer industryChaired product development and introduction of the first portable computer with a hard disk

Managed Creative Services Division which developed audio and video productions to communicate quality concepts and philosophies in compelling and understandable multimedia workshops. Co-authored Quality Education System (QES) which is used worldwide to implement a quality philosophy in client companies; sales of the QES alone generates $150 million in annual sales for Philip Crosby AssociatesDeveloped “Activity Based Quality Costing”, the first ABCQ software productDeveloped “Corrective Action Workshop”, a system to implement and force compliance with corrective action procedures

Responsible for corporate quality assurance, process quality, supplier quality, engineering services, and six product quality areas.Implemented performance management system that drove up to 400% productivity increase while improving quality. Installed real-time defect reporting system with activity based costing , capacity planning, Barcode and voice activated data collection.

Mba, Management

Ba, Management