• Founded the Alpha Tau chapter of AKPsi, deliberating with leadership members on vital chapter decisions• Manage logistics of 10+ chapter events by booking venues, acquiring equipment, and securing food and drinks• Calculate cost estimates of 20+ potential chapter events, communicating with the treasurer to optimize budget allocation• Implement systems and procedures to streamline chapter event operations

• Utilized suggestive selling techniques to upsell menu items, increasing daily sales to around $600• Delivered exceptional customer service and ensured a pleasant dining experience by recognizing and promptly addressing the needs of 50-100 guests daily• Ensured operational efficiency by maintaining inventory, optimizing table turnover rates, and implementing the “Full Hands In, Full Hands Out” principle• Assisted in the planning and execution of serving parties of 8+ and special events. • Communicated with kitchen staff, bartenders, managers, and other servers to ensure timely, high-quality service

• Upheld excellent customer service by listening and responding to customers’ needs in a timely manner • Fulfilled over 20 orders daily, prioritizing the quality of both the product and the customer’s experience• Maintained quality standards of the workspace by ensuring order and cleanliness at all times, washing over 50 pans daily • Operated the café alone during high-pressure situations

Managed various lessons, taught students in different languages, implemented a healthy learning environment by maintaining healthy yet professional relationships with students and their parents

Ensured safety of children at all times, mediated conflicts by demonstrating compassion and understanding to both sides, shared responsibilities and ideas with coworkers