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Youri Gaucher-Cazalis Email & Phone Number
Head of Customer Service
at
Shotgun
1 work email found
@shine.fr
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Service
Location
Maisons-Alfort, Île-de-France, France
Company size
Who is Youri Gaucher-Cazalis? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Youri Gaucher-Cazalis is listed as Head of Customer Service at Shotgun, a company with 119 employees, based in Maisons-Alfort, Île-de-France, France. AeroLeads shows a work email signal at shine.fr and a matched LinkedIn profile for Youri Gaucher-Cazalis.
Youri Gaucher-Cazalis previously worked as B2B Support Team Lead at Shotgun and Customer Experience Manager at Shine. Youri Gaucher-Cazalis holds Bts, Assistant Manager from Afc La Rochelle.
Company email context
Email format at Shotgun
This section adds company-level context without repeating Youri Gaucher-Cazalis's masked contact details.
{first}@shine.fr
86% confidence
AeroLeads found 1 current-domain work email signal for Youri Gaucher-Cazalis. Compare company email patterns before reaching out.
Profile bio
About Youri Gaucher-Cazalis
Passionate about customer experience excellence and with a strong background in team management within the financial sector and also others. I am an experienced specialist determined to create unforgettable customer experience. My expertise ranges from supervising growing teams to implementing projects with strategic impact combined with solid problem-solving skills.
Listed skills include Management, Process Improvement, Project Management, Sap, and 22 others.
Current workplace
Youri Gaucher-Cazalis's current company
Company context helps verify the profile and gives searchers a useful next step.
Shotgun
19 roles
Youri Gaucher-Cazalis work experience
A career timeline built from the work history available for this profile.
Sep 2024 - Present
Customer Experience Manager
1. Excellence in Customer ExperienceEnsure an unforgettable customer experience by putting satisfaction at the heart of all decisions.Identify and resolve friction, improve processes and products.Carry out projects with a significant impact on the customer experience.2. Team Management and RecruitmentManage and develop several growing teams.Define.
Sep 2022 - Sep 2024
Customer Growth Manager
Providing five star subscription experience to Shine's future users and many things...
Nov 2020 - Dec 2022
Customer Growth Specialist
Nov 2019 - Oct 2020
Customer Care **Freelance**
Provide premium customer support to Shine usersCreate content for Customer CommunityIn charge with Company creation for Shine Users
Nov 2018 - Nov 2019
Fondateur
Zevyand Concept Store
Zevyand est un concept store en ligne de viande fraiche et plats maisons...
Jul 2019 - 2022
Fondateur
Ygc Conseils & Services
YGC Conseils & Service à pour but d'aider les petites et moyennes entreprises dans les domaines d'expertise suivants:Service Client Administration des ventesInventairesDématérialisationImportYGC Consulting is aiming to help small and medium size business in below application field:InventoriesSales AdministrationDematerializationImport
Apr 2016 - Jul 2019
Customer Service Team Leader - French Office
Supervise Customer service team to ensure the team fulfill responsibility of sales/service support to business ( 6 People ) Reporting on CS Activity & Sales activityCustomer Database Maintenance & OptimisationSAP Key user for sales administration ( Trainings..)Liaise & support finance dpt, marketing dpt and all actors impacted by sales administrationKey.
Sep 2011 - Jan 2015
Sales Assistant - French Market
Order processing for French marketProcess design regarding SOX Compliance ProjectSAP Specialist and trainerReport design
Mar 2011 - Sep 2011
Sap Administrative Executive
Responsible for coordination of AREVA NP training center ( SAP and Access ) regarding: - Purchases- Sales & Billing- Claims and cash collectionInvolved in provisional budget elaboration for 2011Developpement and corrections of Center's Database ( Access )Reporting ( DashBoard, Forecasting...)Ressource planning
Mar 2010 - Feb 2011
Public Relation Manager
Tanghui Vip
In charge with E-Marketing campaign dedicated to expatsDevelop a strong network via all expats communities online.Promote Tanghui VIP Image and collect contacts through physical and virtual networkingMeet customers and collect key informations.Collect business customers for World Expo 2010
Dec 2009 - Feb 2010
Emea Cf Account Administrator ( Software )
In charge with all EMEA Software Business Partner orders and administrative queries regarding fulfillment.Coordinate all requests from business partners through IBM departmentsAnalyses and improvements of internal processes regarding business partners' relationships and internal communications.Tester of new working tools such as new database and web.
Apr 2008 - Aug 2009
Order Management Representative - Hospira France Project
Order processingReport and analyses regarding "Order 2 Cash" processLogistic queries & reports ( Liasing with warehouse)Customer service
Oct 2007 - Mar 2008
Mar 2007 - Oct 2007
Level 1 Technician - Orange Business Service
Provide Technical Support for Orange Business Customers Provide Customer Service for Orange Wifi Access Worldwide in French and EnglishProblem solving on professional mobile phone, cover investigations, setting-up and configuring Orange servicesWelcome and help Wifi Access customer in French and English. Configure Wifi Access, answer to general queries
Aug 2006 - Jan 2007
Chairman
1Pact ( Student Association)
Conception of the visual identity of 1Pact Association (logo, posters, prospectus)Creation of a prospect databaseProject Management for new products and services (process, budgetary account)
Sep 2004 - Aug 2006
Assistant Manager - Formule 1 Hostel
General Administrative tasks (letters, internal communication, and suppliers’ relationship)Basic Accountancy (Daily incomes report, stock control)Project Management for new offers and internal processesPersonnel Management (planning, contracts, recruitment)Reception and breakfast servicePartnerShip with AFC Private School ( 3 days inside the company/ 2.
Jul 2004 - Aug 2006
Creator And Managing Director Of The Company
Tuning Pc 2002
Pc Assembling, sale and after sales services, repairing and hardware updatingGeneral accountancy, advanced administrative task, responsible for create and manage customer databaseDesigner of the logos and communication tools of the company
Jun 2003 - Jun 2004
Team & coworkers
Colleagues at Shotgun
Other employees you can reach at shotguntheapp.com. View company contacts for 119 employees →
RP
Rodrigo Pinheiro
Colleague at ShotgunLisbon Metropolitan Area, Portugal
View →
AC
Amanda Cervantes
Colleague at ShotgunMiami, Florida, United States, United States
View →
FC
Florent Cailhol
Colleague at ShotgunToulouse, Occitanie, France, France
View →
AF
Anderson Fernandez
Colleague at ShotgunOeiras, Lisbon, Portugal, Portugal
View →
BC
Brune Carvalho
Colleague at ShotgunSão Paulo, Brazil, Brazil
View →
CM
Carol Mattos
Colleague at ShotgunSão Paulo, São Paulo, Brazil, Brazil
View →
CB
Clara Burgues
Colleague at ShotgunGreater Paris Metropolitan Region, France
View →
NR
Norman R. De Castro
Colleague at ShotgunParis, Île-de-France, France, France
View →
AA
Anouck Amouyal
Colleague at ShotgunFrance, France
View →
AB
Armelle Brincourt
Colleague at ShotgunFrance, France
View →
Rodrigo Pinheiro
Colleague at ShotgunLisbon Metropolitan Area, Portugal
View →
AC
Amanda Cervantes
Colleague at ShotgunMiami, Florida, United States, United States
View →
FC
Florent Cailhol
Colleague at ShotgunToulouse, Occitanie, France, France
View →
AF
Anderson Fernandez
Colleague at ShotgunOeiras, Lisbon, Portugal, Portugal
View →
BC
Brune Carvalho
Colleague at ShotgunSão Paulo, Brazil, Brazil
View →
CM
Carol Mattos
Colleague at ShotgunSão Paulo, São Paulo, Brazil, Brazil
View →
CB
Clara Burgues
Colleague at ShotgunGreater Paris Metropolitan Region, France
View →
NR
Norman R. De Castro
Colleague at ShotgunParis, Île-de-France, France, France
View →
AA
Anouck Amouyal
Colleague at ShotgunFrance, France
View →
AB
Armelle Brincourt
Colleague at ShotgunFrance, France
View →
3 education records
Youri Gaucher-Cazalis education
Bts, Assistant Manager
Afc La Rochelle
Bac, Sciences Et Technologie Tertiaires
Lycee Des Droits De L'Homme
Bac Stt
Lycée Nord Basse Terre
FAQ
Frequently asked questions about Youri Gaucher-Cazalis
Quick answers generated from the profile data available on this page.
What company does Youri Gaucher-Cazalis work for?
Youri Gaucher-Cazalis works for Shotgun.
What is Youri Gaucher-Cazalis's role at Shotgun?
Youri Gaucher-Cazalis is listed as Head of Customer Service at Shotgun.
What is Youri Gaucher-Cazalis's email address?
AeroLeads has found 1 work email signal at @shine.fr for Youri Gaucher-Cazalis at Shotgun.
Where is Youri Gaucher-Cazalis based?
Youri Gaucher-Cazalis is based in Maisons-Alfort, Île-de-France, France while working with Shotgun.
What companies has Youri Gaucher-Cazalis worked for?
Youri Gaucher-Cazalis has worked for Shotgun, Shine, Zevyand Concept Store, Ygc Conseils & Services, and Shenzhen Mindray Bio-Medical Electronics Co. Ltd.
Who are Youri Gaucher-Cazalis's colleagues at Shotgun?
Youri Gaucher-Cazalis's colleagues at Shotgun include Rodrigo Pinheiro, Amanda Cervantes, Florent Cailhol, Anderson Fernandez, and Brune Carvalho.
How can I contact Youri Gaucher-Cazalis?
You can use AeroLeads to view verified contact signals for Youri Gaucher-Cazalis at Shotgun, including work email, phone, and LinkedIn data when available.
What schools did Youri Gaucher-Cazalis attend?
Youri Gaucher-Cazalis holds Bts, Assistant Manager from Afc La Rochelle.
What skills is Youri Gaucher-Cazalis known for?
Youri Gaucher-Cazalis is listed with skills including Management, Process Improvement, Project Management, Sap, Leadership, Customer Service, Team Management, and Team Leadership.
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