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Samuel P is listed as IT OPERATIONS & SERVICES | SCCM ADMINSTRATOR | SUPPORT SPECIALIST | TECH LEAD | MANAGEMENT based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Samuel P.
Samuel P previously worked as Program Analyst at Wns and Technical Lead at Startsapp Technologies. Samuel P holds Master Of Computer Applications - Mca, Computer Programming from Veltech Multitech Dr Rangarajan Dr Sakunthala Engineering College.
Dynamic IT Operation & Service support Lead with extensive experience in IT administration seeking to leverage technical expertise and leadership skills to contribute effectively to a progressive organization.
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Chennai, Tamil Nadu, India
Supervised large groups of computers ( Software deployment and security of a company's applications and devices) & involved designing, implementing, planning, managing, and configuring the SCCM product. Analyze and evaluate program data to identify trends, issues, and opportunities for improvement. Collaborate with cross-functional teams to develop.
Karaikal, Puducherry, India
Led a team of more support technicians in providing IT support and troubleshooting for N number of users across multiple locations. Collaborated with cross-functional teams to execute IT projects, including system upgrades and migrations. Conducted regular training sessions for IT staff to enhance technical skills and improve customer service delivery..
Puducherry, India
Daily management of the overall material stores and listing the requirement to maintain the minimum stock value. Regular monitoring of material management, availability, and minimum stock values. Quarterly audit of material inventory. Implementing goods receipt and issue procedures, Tracking inventory, Putting or arranging goods in the warehouse/store.
Puducherry, Puducherry, India
Direct and monitor all installed systems and infrastructure. Installing, setting, testing, and supporting operating systems, application software, and system management tools. Ensure the greatest degree of system and infrastructure availability. Coordinated the smooth operation of daily tasks and interactions on Hospital Management System.
Chennai, Tamil Nadu, India
Led a team of N technical support specialists, providing guidance, training, and performance evaluations. Managed and prioritized support tickets using ITIL best practices, ensuring SLA compliance and customer satisfaction. Resolved escalated technical issues related to software, hardware, and network systems, achieving a resolution rate of 100%..
Puducherry, Puducherry, India
To increase overall efficiency, I investigated and developed innovative approaches for resolving IT/system issues with procedures, technology, or teammates. Prepared and executed written messages, documentation, and reports. Increased customer engagement and satisfaction by providing exceptional customer service, and strengthened workplace connections by.
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Samuel P is listed as IT OPERATIONS & SERVICES | SCCM ADMINSTRATOR | SUPPORT SPECIALIST | TECH LEAD | MANAGEMENT.
Samuel P is based in Chennai, Tamil Nadu, India.
Samuel P has worked for Wns, Startsapp Technologies, Mantra Softech, Mahatma Gandhi Medical College And Research Institute, and Iv Support Technologies.
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Samuel P holds Master Of Computer Applications - Mca, Computer Programming from Veltech Multitech Dr Rangarajan Dr Sakunthala Engineering College.
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