Yousef Zuberi Email & Phone Number

Folsom, California

Led Team of seven Managers and 100+ Hourlies to profitably operate a 16,000 sq. ft. Brewpub generating $5 million in annual revenue.Implemented functional operations including creating new processes for organizational improvements, dynamic team development, increasing sales, and providing the best Guest Experience.

Sacramento, California Area

Responsible for lifecycle of over $1m of company's revenue - from obtaining client's history reports from hotels, auditing for accuracy, determining commissions owed, ensuring accurate invoicing, assisting with collections, verifying intended allocation, application of payments received, to troubleshooting internal and external issues causing delays in payments; all while providing excellent customer service.

Roseville

Acheived results through a Team of eight Managers and 100+ Employees in a high volume, multi million dollar Entertainment Venue. Supported brand development by creating a culture which values providing phenomenal Guest service, while driving profitability, growing sales and coaching talented individuals into promotable positions.Acheived top 5 ranking on Balanced Scorecard 5 consecutive yearsHelped brand growth, promoted 6 hourly employees to salaried managersDrove store sales 29% in two year period; 50% over seven year periodIncreased profitability, average cash flow percentage up 15% in 5 year period, from 50% to 65%.

Roseville, California

Bar Manager, Hiring/Training Manager, Kitchen Manager

Waitstaff, Front Desk/Host, Winner's Circle, and Service Support Manager

Roseville, California

Psychology

Sociology