Youssef Ezzat Email & Phone Number

Cairo, Cairo Governorate, Eg

London, England, United Kingdom

● Worked on building a world-class video marketplace, delivering customer satisfaction across the US, UK, and UAE.● Designed and implemented new features to be used by more than 1K daily users.● Improved system architecture by adding caching and message queuing, boosting scalability and performance.● Own the responsibility to design, implement, and deploy services and cloud functions.● Writing unit tests, and increasing test coverage of our services.● Developed low-level design documentation for new features in confluence.● Enhanced moderator dashboard with Vue.js, enabling marketing and product teams to access backend services.● Debugged and resolved issues in the existing codebase.

Cairo, Egypt

● Built and enhanced Intella services, including Intella Chatbot and Intella Campaigns.● Developed customizable APIs, allowing customers to configure chatbot instances for flexibility.● Optimized search API performance, improving speed by 40% through database tuning, optimized queries, and Redis caching.● Integrated third-party services such as WhatsApp and WebEngage.● Implemented Jest unit and integration tests to improve code quality and reliability.

Cairo, Egypt

● Grants website: Develop a system to manage grants offered by Cairo University forusers to facilitate the application process.

Egypt

Cognitive Social (CRM) application:● Configure subscription to Twitter feed● Analyze each tweet received for emotional tone and sentiment.● Store all data in a cloudant database (to store historical data as well).● Present the resulting analysis in a Web UI as a series of graphs and charts.