- Managed employee schedule and payroll while achieving 100% accuracy by using sophisticated excel spreadsheets- Decreased lead time by 5% week over week through facilitating drivers and organizing delivery routes through ProgressionLIVE software- Overall delivered packages for e-commerce customers while maintaining a five-star customer satisfaction rate for the company- Managed to recruit, train, hire and supervise new drivers to ensure company values and work standards are met while providing quality delivery services- Ensured all operations are carried out in an appropriate manner while making sure operations are cost-effective- Over-saw all commercial fleet vehicles and ensured that the company had the necessary number of cars for the week over week projections - Ensured all commercial fleet vehicles were maintained on time for their appropriate and necessary appointments- Performed quality control checks to ensure that the company’s core ethics and standards are met as the work progresses - Formulated plans and strategies to help the company excel and attain newer achievements

- Managed inventory and set up promotional displays - Handled multiple customer requests to meet customer ‘satisfaction