Ms. Yasmin T. Email & Phone Number

Baltimore, Md, Us

Washington Dc-Baltimore Area

Owings Mills Md

 Deliver instruction (based on approved syllabus) to a diverse group of students. Assist with student retention by creating multiple strategies based on organization’s projections (these actions increased retention by 25%) Provide quality delivery of course information via lectures, web applications, Blackboard, and interactive Power Point Presentations. Instruction is provided in person and online, focusing on each student’s learning style (teaching various methods give the… Show more  Deliver instruction (based on approved syllabus) to a diverse group of students. Assist with student retention by creating multiple strategies based on organization’s projections (these actions increased retention by 25%) Provide quality delivery of course information via lectures, web applications, Blackboard, and interactive Power Point Presentations. Instruction is provided in person and online, focusing on each student’s learning style (teaching various methods give the students flexibility, thus increased enrollment). Show less

Baltimore, Maryland Area

This podcast serves as a driving force for the X.S.M. movement, crafted with a unique purpose: to illuminate the struggles, joys, pains, and passions of single motherhood.

Baltimore, Maryland Area

 Created curriculum and material to train end users and super users. Developed super users across the organization to assist with training and system go-lives (Cadence and Ambulatory – having super users give trainers additional support and provides a better training experience). Use feedback gained through classroom interactive to assist with training modifications. Scheduling of resources necessary to conduct training according to designated project plan (scheduling 3 – 6 months… Show more  Created curriculum and material to train end users and super users. Developed super users across the organization to assist with training and system go-lives (Cadence and Ambulatory – having super users give trainers additional support and provides a better training experience). Use feedback gained through classroom interactive to assist with training modifications. Scheduling of resources necessary to conduct training according to designated project plan (scheduling 3 – 6 months out greatly helps with coverage). Recognized for establishing and cultivating relationship with peers, SME’s (subject matter expert) middle and upper management. Show less

Baltimore, Maryland

 Partnered with management to analyze training needs, and then developed a strategic plan for training (additional training helped to reduce help desk calls by 20%). Facilitated software testing programs / pilot programs (upgrade to Outlook, Identity Management Software, EHR) – (we were able to choose the proper software for our needs; based on initial try-out feedback) Oversaw 100% of the requests, incidents and problems (providing services as an escalation point cuts down on user… Show more  Partnered with management to analyze training needs, and then developed a strategic plan for training (additional training helped to reduce help desk calls by 20%). Facilitated software testing programs / pilot programs (upgrade to Outlook, Identity Management Software, EHR) – (we were able to choose the proper software for our needs; based on initial try-out feedback) Oversaw 100% of the requests, incidents and problems (providing services as an escalation point cuts down on user wait time by up to 1 hour).  Managed and coordinated urgent and complicated support issues.  Developed/Conducted new user training, communications, and EHR software. Show less

Baltimore, Maryland Area

Philadelphia, Pa

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Ma, Ed & Hd, Education Technology Leadership, 3.4

Master Of Arts - Ma, Business Administration And Management, General, 3.5

Bachelors Of Science, Information Technology Management, 3.3

Certificate Cultural Diversity And Inclusion, Ethnic, Cultural Minority, Gender, And Group Studies

As a seasoned Educator, Trainer and Podcast Content / Host. Given our current climate I felt compelled to turn my passion and compassion.

Salesforce Certification - Conferral June 2021, Adm 201