Swetha Yeddula Email & Phone Number

Melbourne, FL, US

Montreal, Quebec, Canada

• Primarily responsible for researching and analyzing credit risks, assessing credit history, and approving or denying extension of credit to potential customers.
• Analyze and evaluate Small Business’ credit applications under specific guidelines
• Communicate with other suppliers and other financial Institutions regarding the payment history of the customer to determine their credit worthiness.
• Review and understand Financial Institution’s information to assist with the credit analytics and to help determine affordability and risk
• Present analysis, findings, and recommendations to manages, especially findings that involve a borrower’s ability to repay
• Promote and provide a high standard of service to the commercial customers and to other areas within the company

Montreal, Quebec, Canada

-Negotiating repayment solutions on outstanding accounts through an automated dialer system, as well as some manual dialing- Guiding customers to resume payment plans; and when appropriate, offering existing customers new repayment solutions.- Handling sensitive customer situations in a professional and respectful manner.- Verifying and updating account.

Cedar Rapids, Iowa, United States

• Providing customers with assistance in utilizing TaxACT software that include helping them to find the information in the program
• Helping Customer to identify appropriate data entry points and clarify the questions the program asks
• Assist the Customer to maximize the benefit they receive from the program.
• Help customers understand how the tax rules and regulations have applied to their specific return.
• Assist taxpayers in obtaining solutions to both general tax questions and also those specific to their situation.

Hyderabad

• Responsible for timely processing of bank transactions like Funds transfer, Cheques, Opening of accounts, Reconciliation of office accounts.
• Ensuring timely resolution of customer queries and improving customer service levels.
• Compliance to the bank's rules - internal guidelines, processes and procedures
• Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion of assigned tasks on continuous basis
• Adherence of KYC and AML policy.
• Handing the Corporate Services Desk, which includes handling of day-to-day banking functions at the branches and servicing customers handling queries, complaints and requirements of corporate customers across all.

Cedar Rapids, Iowa Area

• Processing claim applications to prepare final payments to beneficiaries.
• Analyzing any additional information/documentation received to determine how to proceed with review of claim under supervision.
• Calculating the final payments to the beneficiaries along with any additional interest that is owed to them with respect to specific state regulations.
• Transcribing data to work sheets and computer software, and preparing documentation and required reports.
• Accessing multiple computer applications for claims processing.
• Proofread Examiner findings before the final processing of the claim.

Hyderabad Area, India

• Assessing the loan applicant's credit worthiness by gathering and analyzing financial data about clients, including paying habits or history, earnings and savings information.
• Determine the degree of risk involved in extending credit or lending money to the client based on his financial analysis and submit report to manager for approval
• Protectively prevented fraud through diligence, effective reporting and monitoring of financial statements of customers.
• Educated customers on the variety of loan products and available credit options.
• Effectively managed a team of 7 members while assuring that the team addresses all relevant issues within the specifications and various standards.
• Acted as a bridge between the team members and management. Maintained a good coordination with external customers and internal customers such as legal and technical teams to ensure that the loan approval is done within.

Master Of Business Administration (M.B.A.), Finance And Marketing, 7

Activities and Societies: Student FairsMajor in Finance and Marketing

Bachelor'S Degree, Biotechnology, 7.2

Activities and Societies: Student FairsMajor in Biotechnology