Yvonne Tsui Email & Phone Number

• 12+ years: Client engagement management experience - sales, operations, professional services, client success/experience, quality control, new technologies, resource management, organizational health & effectiveness.• 18+ years: Industry experience in technical and support environments - 12+ years project management experience. PMP certification. Kaiser Permanente Project Management Academy Level 2 Certification.• Excellent verbal and written communication skills.• Effectively drives cross-team partnerships to strong results.• Able to manage multiple priorities in a complex, fast paced, high energy environment.• Solid interpersonal skills and the ability to deal effectively with a variety of personnel.• Strong analytical, design and problem solving skills.• Defined extensive business requirements in the various industries (i.e . healthcare, banking, sales, technology, insurance, etc.)