Yu Chen Tseng Email & Phone Number

New Taipei City, Taiwan

台灣 臺北市

• Increased communication efficiency for product development projects in Hong Kong, Taiwan, and the UK by Introducing cooperation tools• Led an international team of 25 to design a patent-granted, state-of-the-art e-commerce platform app and management system that can be integrated with the hardware of an Automated Retail Store.• Built a 3PL warehouse system that can process over 13,000 packages per hour and manage the inventory of 42,000 merchants, saving 80% of labor costs as well as improving inventory tracking, warehouse capacity utilization, and operation efficiency.• Created Stock-in app, a management system for use by 42,000 merchants that automatically recommends the distribution of item packing quantities, enhancing the operational efficiency and integrity of the 3PL system.• Created a Stock-in app for 3PL merchants, enhancing 90% of operational efficiency by optimizing stock-in schedule through bar-code and packaging management.

台灣 臺北市

• Designed the website and apps for STAYFUN Welfare Platforms and Talent Cloud online HR Consultant platform, which serves over 700 corporate clients.• Analyzed user scenario definition and competitor strategies to optimize purchasing experience and enhance sales revenue.• Consolidated development processes and design delivery methods, improving efficiency by 30%.• Redefined design system, enhancing user interface and experience.• Implemented version control method, ensuring design consistency and increasing productivity by 15%.

台灣 臺北市

• Led KOL Matching platform website and app design.• Analyzed user scenarios and competitors.• Conducted 20+ user interviews to inform product positioning.• Collaborated with Product Manager for successful launch.• Established user experience, flow, and design guide.

Created online marketing graphics for a reputable Taiwan bookstore brand.

台灣 新北市

• Designed and executed e-commerce strategies for online clothing retailer, resulting in a 10% increase in online sales through targeted advertisements, newsletters, and promotional communication.• Created peripheral gifts for Queen Shop to enhance brand image and customer loyalty.

台灣 臺北市

• Co-executed “Camp de Amigo” festival with 1-200 participants, collaborating with outdoor brands, inviting Japanese artists and music groups like "BOXING." Planned on-site activities and communicated with partners for successful execution.• Strategized and executed Facebook O2O activities, achieving 500% fan base increase in 6 months while managing multiple brand's social media.• Maintained relationships with influencers, expanding brand exposure.• Expanded sales channels by building an online shop through SaaS system, increasing customer base by 10%.