Joy Yuen Email & Phone Number

Kuala Lumpur, MY

- Your go-tos for anything consumer product analytics- Own and monitor growth and retention metrics such as conversion rate, lifetime value, churn- Drive the direction of product strategy by laying out the foundation of the state of the product that informs our product roadmaps - We're data accessibility and transparency advocates. We aim to make data as.

- Drove a new team focused on mission critical, cross functional or new business objectives- Customer experience and centricity advocate— cofounded a sub-team that owned the end-to-end customer journeys and continued to analyze and consolidate data about the customer, product and business to create this holistic picture.- Continuous improvement champion.

- Created ZALORA's new workstream to solve the company's complex business problems that drives revenue or stops revenue leakages, support sustainable scalability and embed continuous improvement practices across teams- Certified Lean Six Sigma Black Belt

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

A subsidiary under Global Fashion Group and backed by Rocket Internet, ZALORA is Southeast Asia's favorite fashion marketplace.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

New York, New York

As a digital agency, Konrad Group tackles all problems revolving around digital and technology, having a full-spectrum of capabilities in-house. With my time here, I became fascinated with the intersection of business, technology and creativity. At university, I was drawn to the connection of political dynamics, international relations and economics.

Greater New York City Area

Pinkyotto is a New York and Boston-based boutique.- Hit weekly sales targets with ~75% success rate.- Provided top customer service, from assisting via phone to styling customers.- Handled orders and inventory.

Greater New York City Area

Jackson Handbags is a white label retail accessories manufacturer and distributor. I had the chance to work with the company's new handbag line, directly with the President of the company, focused on the fast-pace lifestyle of modern women.Here, I:- Established brand strategy, including its tone, mood, imagery (font and visuals), and initial marketing.

21 Claremont Ave

Helped with classroom management to care for 12-24 month-year-olds thrice a week

Kuala Lumpur, Malaysia

Primarily focused on developing a change management strategy, working with Accenture's People, Governance and Supporting Capabilities (PGSC) team, and was put in a project to work together with a major oil & gas company. I handled the internal communications within our large team as well as some Project Management Office (PMO) work for our new resources to.

Manila, Philippines

Innity is a digital solutions/advertising company and leads South East Asia with its largest and comprehensive online advertising networks. During my internship, I was tasked to make creative decks and market research for quarter 2 of the financial year. I mainly learned about programmatic advertising, such as real-time bidding, as well as CPC, CPM, and CPA.

Brooklyn, New York

I learned more about the real estate industry by having better insights as to how real estate brokers execute their job. I have shadowed real estate brokers as they prepared for open house, filed their sales/rents/commercial documents on excel and learned the importance and role of these documents.

Makati, Philippines

Innity is a leading digital solutions provider and digital advertisement network in the Asia Pacific region. Interning for the sales and business development team, I've learned a lot about the advertising and marketing industry of the digital world. I have conducted presentations to provide deeper insights of the digital advertising industry, particularly.

Bachelor Of Arts - Ba, Political Economy

Bachelor Of Arts - Ba, Political Science

High School, International Baccalaureate Diploma, 4.05/4.0