Yufan Yang Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Spokane, Washington Area

Spokane, Washington Area

• Takes a proactive approach to analysis process documentation and improvements for all clients, new and old, in particular, by owning the accuracy, effectiveness and comprehensibility of the Analysis and Process notes for all Glyph clients in the Client Information Booklet.• Supports the Sales Team in closing new opportunities by creating SOWs and responding to RFPs. • Creates and delivers complex quotes that fall outside of routine requirements for current clients; consults on quoting queries from the production team Analysts. • Participates in client meetings throughout sales cycle through project commencement to ensure the project scope is clearly defined and described in writing, while adequately capturing client expectations. Assesses client requirements, educates prospects and clients regarding localization and internationalization best practices to ensure the optimal use of localization technology for other assets. • Designs custom localization solutions for clients from a diverse spectrum of industries, develops comprehensive implementation plans and ensure the smooth implementation of those solutions to optimize final delivery and ensure quality. • Develops internal resources to expedite future sales communications, such as updated comprehensive Services and Pricing lists, Analysis metrics documentation, Discounts and Prepayment options.• Works closely with primary customer contacts in designing and executing well-structured evaluation plans, lead user training, responding to questions, troubleshooting issues, and laying foundation for the long-term success of the customer.

Vancouver, Wa

• Interact with clients directly to scope projects, to explain technical aspects, and to provide solutions when appropriate.• Receive incoming quote and project requests from sales and/or account managers for various clients. • Create quotes including: Software, Website, Games, eLearning, multimedia (InDesign, Illustrator, Video, etc) localization. • Process 1000+ quotes to date with 88% client acceptance rate.• Outline pricing, timeline, and process for new projects based on internal pricing metric and industry knowledge. Consult team members to ensure a viable end product within desired profit goals. • Provide training and technical support to vendors, translation teams, and engineering peers; supervise quality and productivity of project managers and provide technical support to the Production team.• Continuously improve existing services by analyzing workflows, tools, process documentation, technology and use of automation.• Prepare files for translation using standard localization tools as needed.

Spokane, Washington Area

• Managed and delivered 500+ projects for various clients with an average profit margin of 68%.• Created, oversaw and managed project plans and schedules based on client-specific requirements. • Applied appropriate contingencies in planning and resourcing.• Built strong relationships with both internal (account managers, sales, support teams, financial department, etc.) and external resources (talents, vendors, etc) to ensure optimal outcomes.• Sourced, selected and managed qualified vendors within approved budget.• Expertly used the project management platform (XTRF) and Translation Management System (TMS) to create workflows, assign jobs, capture vendor performance, and record project data.• Organized, assigned, and monitored work of the project team members; ensured team's compliance with company and industry standards, practices and policies.• Updated, optimized, and documented the current workflows and processes with best practices.• Hosted project kick-off meetings, monitored client satisfaction regularly, and took improvement actions when necessary.

Pacific Grove, Ca

• Completed 400+ engineering tasks since April 2013. Worked mainly on websites and marketing materials localization projects.• Provided support for technical development of localization programs; • Assisted localization engineering team and PMs with website projects.

Monterey, Ca

• MIIS GLOBE Center known as MIIS L10N before its reform, an official student localization union.• Manage MIIS Chinese social media to increase awareness and drive traffic by working with both internal and external teams to create web content, and analyze web metrics and performance.

Monterey, Ca

• Coordinate, manage and schedule all audio and video equipment available.• Provide media resources for faculty and student projects (presentations, videos, classroom activities) and technical support for campus events.

Monterey, Ca

• Managed MIIS Chinese social media accounts to increase awareness of the Localization program. • Created web content with internal and external teams; Analyzed web metrics and performance.• Increased followers on Chinese microblog (Weibo) by 4000+ in 6 months; • Spearheaded Chinese SNS (Renren) project and attracted 600+ followers in 6 months.

Dali, Yunnan, China

03/12 – 04/12 Internship at Revenue Accounting Department • Tax data analysis and integration for 26 different areas.02/12 – 03/12 Internship at Info. & Tech. Department• Maintained and successfully optimized internal database system

Dali, Yunnan, China

• Administrative paper works, prepare products reports, plan internal event. • Planned and coordinated the annual Mid-Autumn Festival for 400+ employees.

Master Of Business Administration (Mba) / Localization Management, Business Administration And Management, Localization Management

Subjects Covered: Business: --Quantitative Analysis for Business --Financial Accounting --Managerial Accounting --International.

Bachelor Of Science (B.S.), Economics

Activities and Societies: Elected Vice-President of the News Center (An Official Students’ Union)