Yuka N. Email & Phone Number

Greater Denver Area

Coordinate domestic and import/export shipments clear for embargo, international shipping regulations. Responsible for pricing, invoicing, communicating with foreign offices and customers to coordinate the Customs clearance with customs brokerage. Acting as one of top players in the team within 6 month of hiring. Cross training new hires.

Great Denver Area

Englewood, Co

INTERNATIONAL LOGISTICS & TRANSPORTATION ANALYST/MARKET SPECIALIST/CUSTOMER SUPPORTAmerican President Line LTD.(APL)/Englewood, CO• Responsible for resolving issues related to the tactical international movement of cargo. Acted as the primary interface between customers, port operations, and trucking lines of business to ensure scheduling and contractual agreements were met. • Resolved complex customer service issues by coordinating with various internal and external stakeholders such as National Sales Executives and business owners.• Resolved critical logistical processes and issues. Led process enhancement initiatives across various departments and produced daily reports.• Identified transportation solutions and negotiated pricing for established customers’ just-in-time (JIT) schedule.• Established and maintained superior relationships with internal and external customer partners.• Ensured compliance and service integrity levels were met and exceeded.

Denver, Co

Responsible for daily operations for import/export shipping including preparing export and commercial documentations for Air and Ocean. Worked closely with internal/external customers, freight carriers, to proactively manage the logistics process.

Orlando, Florida Area

Created and arranged tour and conference/meetings with local businesses Japanese companies including Japanese government.

Osaka, Osaka, Japan

Interpreter to representative and gardener from over 50 countries. Attended ambassadors and other government representatives from various countries on the tour of the site as interpreter.